Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Mason Ibrahim

Santa Barbara,CA

Summary

Engaging professional with experience assisting customers. Answered questions and resolved problems by sharing deep knowledge of products and services. Upbeat and courteous when helping individuals with various needs to boost customer service satisfaction ratings.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Associate

Walgreens
Danville, CA
04.2024 - 07.2024
  • Greeted customers and identified their needs.
  • Processed customer orders accurately and efficiently.
  • Demonstrated active listening skills when responding to customer questions and complaints.
  • Suggested product solutions based on individual customer needs.
  • Answered phone calls from customers promptly and courteously.

Crew Member

Coldstone Creamery
Alamo, CA
05.2023 - 05.2024
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Provided excellent customer service to maintain a positive atmosphere for guests.

Education

High School Diploma -

San Ramon Valley High School
Danville, CA
06-2024

Skills

  • Customer Service
  • Complaint Handling
  • Retail Marketing
  • Product Sales
  • Excellent Communication
  • Relationship Building

Certification

  • Food Handler Licsense

Affiliations

  • Volunteered at the Oakland Food Bank for over 40 hours this year (2024)

Timeline

Customer Associate

Walgreens
04.2024 - 07.2024

Crew Member

Coldstone Creamery
05.2023 - 05.2024

High School Diploma -

San Ramon Valley High School

Similar Profiles

CREATE PROFILE
Mason Ibrahim