Mason Lopez
Poteet,TX
Summary
Energetically driven and goal-oriented, I significantly enhanced customer satisfaction at H-E-B Grocery through expert bagging and swift service, showcasing my strong work ethic and exceptional customer service skills. My teamwork and efficiency reduced wait times, demonstrating my commitment to excellence and reliability.
Overview
1
1
year of professional experience
Work History
CSA
H-E-B Grocery
07.2023 - Current
- Increased customer satisfaction by efficiently bagging groceries and assisting with carry-out services.
- Increased checkout efficiency by promptly and accurately bagging groceries according to customer preferences.
- Improved customer satisfaction by efficiently bagging groceries and assisting with loading items into vehicles.
- Improved customer satisfaction by providing efficient and friendly bagging services.
- Delivered prompt service to prioritize customer needs.
- Reduced wait times for customers by quickly and accurately bagging groceries.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
Education
High School Diploma -
Poteet High School
Poteet, TX05.2024
Skills
- Goal-Oriented
- Patience and Tolerance
- Strong Work Ethic
- Customer Service
- Reliability and punctuality
- Teamwork and Collaboration
- Customer service-focused
Accomplishments
- Achieved Agriculture Mechanical & Metal in Highschool by completing 3 years with accuracy and efficiency.
- Collaborated with team of 5 in Agriculture Mechanical & Metal class in High School in the development of a wooden bench for a family in need.
Awards
Received High Five Appreciation Partner- HEB Grocery -2024
Timeline
CSA
H-E-B Grocery
07.2023 - Current
High School Diploma -
Poteet High School