Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
17
17
years of professional experience
Work History
CSA
Sixt Rent A Car
Phoenix, AZ
01.2024 - Current
Provided excellent customer service in a friendly and professional manner.
Maintained and exceeded performance and quality standards, meeting customer support objectives.
Forklift Trainer and Driver/Quality Control Inspector
t.n.t logistics of north america
, OH
03.2007 - 06.2024
Trained newly hired top talent to fill key positions and maximize productivity.
Adapted teaching methods according to the needs of individual learners or groups.
Documented all training activities including attendance records, feedback forms, surveys.
Ramp Agent
Piedmont Airlines
Phoenix, AZ
09.2023 - 01.2024
Followed safety procedures such as using reflective gear while working on the ramp.
Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
Detail Specialist
Bill Luke Chrysler Jeep and Dodge
Phoenix, AZ
01.2020 - 08.2023
Investigated any issues identified in the inspection process.
Created reports outlining findings from detailed inspections.
Painter, Laborer
Anthony's Body Shop
Dayton, OH
02.2015 - 05.2019
Calibrated spray gun nozzles to obtain maximum efficiency with minimal waste of paint material.
Determined best methods for surface preparation including sandblasting, masking, taping.
Used tools such as needle guns, surface grinders and wire wheels to prepare painted and unpainted surfaces for coats of paint.
Read detailed job orders to determine work requirements.
Education
Associate - Culinary Arts/ Safety And Sanitation
Hocking College
Nelsonville, OH
10-1986
High School Diploma -
Nettie Lee Roth
Dayton, OH
06-1982
Skills
Performance Tracking
Goal-Oriented
Strong Work Ethic
Customer Service Excellence
References
References available upon request.
Timeline
CSA
Sixt Rent A Car
01.2024 - Current
Ramp Agent
Piedmont Airlines
09.2023 - 01.2024
Detail Specialist
Bill Luke Chrysler Jeep and Dodge
01.2020 - 08.2023
Painter, Laborer
Anthony's Body Shop
02.2015 - 05.2019
Forklift Trainer and Driver/Quality Control Inspector