Angela Hassell
Greenville,US
Summary
Excellent track record for resolving issues, increasing customer satisfaction, and driving overall operational improvement. To stay up to date on the latest dietary and nutrition innovations to share with clients, as well as ideas for managing special health conditions. Punctual, dependable, and team-oriented. Attentive and safety-conscious. Demonstrated the ability to work effectively in both team and solo setting. Excellent multi-tasker. Critical thinking. Active listening. Dependable and reliable. Effective communication. Staff training and development. Customer service. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
CSA
Walgreens
Greenville, US
09.2022 - Current
- Credit cards, checks, gift cards, and coupons were all processed by me
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
- Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls
- Trained team members to work as cashiers in accordance with company policies and procedures
- Helped customers by answering their questions and completing their requests
- Efficiently and accurately processed a large number of transactions.
CSA
Walgreen's Pharmacy
Greenville, NC
09.2023 - 01.2024
- Resolved customer complaints in a professional manner while maintaining company policies and procedures.
- Verified patient information to ensure accuracy of prescriptions filled.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Greeted customers, provided excellent customer service, and answered inquiries in a timely manner.
- Assisted pharmacy staff with prescription filling and other tasks as needed.
- Adhered to HIPAA regulations when handling confidential patient information.
CSA
Walgreeens
Greenville, NC
09.2022 - 01.2024
- Upheld high standards of customer services by responding to inquiries, needs and problems.
- Assisted customers with selecting products, answering questions, and making product recommendations.
- Answered customer inquiries about the store's products or services.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Self Checkout Cashier
Harris Teeter
Raleigh, US
08.2022 - 12.2022
- Trained new team members on how to use the POS system, customer service strategies, and sales objectives
- Checked customers' identification for proof of age and refused to sell alcohol or tobacco to minors
- Assisted customers in completing purchases, locating items, and enrolling in reward programs in order to increase customer loyalty, satisfaction, and sales.
Daycare Teacher
Kids & Company
Winterville, US
02.2022 - 05.2022
- Kept track of my activities, behaviors, meals, and naps on a daily basis
- Managed
- Ensured
- Had planned ahead
- Kept track of everything
- Urged the kids to be patient and understanding of others
- Kept classrooms under control by clearly outlining expectations and reinforcing positive behaviors
- Ensured that the environment was developmentally appropriate.
Sortation Associate
Amazon Fulfillment Center RDU5
Durham, US
08.2020 - 02.2021
- Moved pallets and packing material to designated vacant storage areas for operational safety
- Was at ease working at heights such as catwalks, ladders, and man-lifts
- Immediately alerted management to sorting issues, conveyor issues, and safety concerns
- Sorted and placed mail into mailboxes with accuracy and efficiency.
Hostess Server
Vidant Medical
Greenville, US
01.2019 - 08.2020
- Worked well with the host, servers, and cooks to meet the needs of the patient
- Prepared orders for patients by arranging food items on serving trays and placing them in takeout packaging
- Interacted with patients in a pleasant manner to improve the atmosphere and provide upbeat interactions.
Master Cashier
Bojangles
Greenville, US
11.2015 - 01.2019
- Prepared cooking supplies, ingredients, and workstations when opening and closing the kitchen
- Wiped down counters and sanitized equipment to keep the food prep and dining areas clean
- Greeted customers, offered help, and provided knowledgeable assistance
- Double-checked orders for accuracy and bagged meals for transport.
Education
High School -
Bertie High School
01.2015
Skills
- Goal-Oriented
- Strong Work Ethic
- Prescription Filling
- HIPAA
- New Hire Onboarding
- Resolving Customer Issues
- Labeling Prescriptions
- Cash Handling
- ID Verification
- Returns Processing
Timeline
CSA
Walgreen's Pharmacy
09.2023 - 01.2024
CSA
Walgreeens
09.2022 - 01.2024
CSA
Walgreens
09.2022 - Current
Self Checkout Cashier
Harris Teeter
08.2022 - 12.2022
Daycare Teacher
Kids & Company
02.2022 - 05.2022
Sortation Associate
Amazon Fulfillment Center RDU5
08.2020 - 02.2021
Hostess Server
Vidant Medical
01.2019 - 08.2020
Master Cashier
Bojangles
11.2015 - 01.2019
High School -
Bertie High School