Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mason Markham

Nashua

Summary

Experienced retail management professional with solid record of accomplishment in increasing team efficiency and performance. Monitor and motivate staff toward continuous improvement and delivery of exceptional customer service to every guest. Natural leader and analytical problem-solver ready to take on any store challenge.

Overview

8
8
years of professional experience

Work History

Front End Manager

Market Basket
Nashua
07.2017 - Current
  • Recruited and selected candidates to effectively fill vacant roles.
  • Developed and implemented comprehensive orientation programs for new hires.
  • Managed personnel schedules to ensure adequate staffing across all shifts.
  • Oversaw equipment inventory, ordering supplies as needed.
  • Reviewed employee performance and provided feedback to enhance productivity.
  • Trained checkout staff on company policies, customer service, and cash handling techniques.
  • Resolved customer issues through thorough investigation and prompt communication.

Warehouse Packer

DLH Solutions, Inc
Chelmsford
05.2020 - 09.2020
  • Inspected products for quality and compliance before packaging.
  • Transported finished goods from production area to loading dock for shipment.
  • Labeled packages and recorded items packed in preparation for shipping.

Education

High School Diploma -

Nashua High School South
Nashua
06-2016

Skills

  • Customer service
  • Conflict resolution
  • Time management
  • Team leadership
  • Cash flow management
  • Staff scheduling
  • Performance management
  • Employee training
  • Fraud prevention
  • Checkout monitoring
  • Communication skills
  • Security

Timeline

Warehouse Packer

DLH Solutions, Inc
05.2020 - 09.2020

Front End Manager

Market Basket
07.2017 - Current

High School Diploma -

Nashua High School South

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