Mason Marzette
Mobile,AL
Summary
Dynamic Service Technician with proven expertise at Oil Experts in equipment installation and repair. Recognized for enhancing customer satisfaction through effective communication and meticulous diagnostic testing. Adept at troubleshooting and preventive maintenance, demonstrating strong attention to detail and reliability in all tasks. Committed to safety and quality assurance in every service provided.
Overview
6
6
years of professional experience
Work History
Service Technician
Oil Experts
Mobile, AL
04.2021 - 12.2024
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Tire Technician
Tires on Wheels
Mobile, AL
07.2018 - 10.2020
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
Education
General Studies - General Studies
Lillie B Williamson
Mobile, AL05.2010
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Punctual and reliable
- Troubleshooting skills
- Flexible and adaptable
- Problem and issue resolution
- Power tool proficiency
- Repair techniques
- Documentation and reporting
- Equipment troubleshooting
- Heavy lifting
- Service reports
- Professional and courteous
- Diagnostic testing
- Mechanical aptitude
- Quality assurance
- Hand tool expertise
- System installation
- Equipment inspection
Timeline
Service Technician
Oil Experts
04.2021 - 12.2024
Tire Technician
Tires on Wheels
07.2018 - 10.2020
General Studies - General Studies
Lillie B Williamson