Mason Mcallister
Daphne
Summary
Motivated and dependable team member with strong communication and customer service skills. Known for a positive attitude, adaptability, and eagerness to learn. Committed to creating a welcoming environment, resolving problems efficiently, and continuously seeking opportunities to learn and grow.
Overview
5
5
years of professional experience
2024
2024
years of post-secondary education
Work History
Diagnostic Technician
Premier Medical Group
06.2025 - Current
- Coordinated patient flow and supported efficient clinic operations by preparing examination rooms and organizing test results.
- Experience with EMR system. (Greenway)
- Educated patients on diagnostic procedures, dilation processes, and pre-/post-test instructions.
- Operated and maintained specialized ophthalmic equipment to ensure accurate imaging and diagnostic results.
- Performed ophthalmic diagnostic tests such as visual field testing, OCT (Optical Coherence Tomography), pentacam, corneal topography, and A-scan ultrasonography.
- Troubleshot equipment malfunctions promptly, preventing delays in patient treatment plans.
- Maintained a clean, safe, and organized work environment in compliance with OSHA regulations and best practices.
- Developed strong relationships with colleagues across departments, fostering a collaborative atmosphere conducive to high-quality patient care.
Barista
Starbucks
06.2024 - 07.2025
- Prepare and serve handcrafted beverages and food items with precision and attention to detail.
- Deliver excellent customer service in a fast-paced environment.
- Maintain cleanliness and organization of workstations and café area.
- Operate POS system, process transactions, and handle cash accurately.
- Collaborate with team members to ensure smooth store operations.
- Follow health, safety, and food handling standards consistently.
- Provide excellent customer service by engaging with guests and ensuring satisfaction with every order.
Hostess/Receptionist
Chianti Grill
08.2022 - 01.2024
- Managed reservations and takeout orders by phone with professionalism and accuracy.
- Answered customer inquiries and provided information wait times, specials, and restaurant policies.
- Organized front-of-house area to maintain a welcoming and efficient environment.
- Supported event setup and coordinated for large parties.
- Supported team with opening/closing duties.
Hostess/Food Runner
Big Louie’s Bar and Grill
Minneapolis
07.2021 - 08.2022
- Greeted guests warmly and managed initial seating arrangements.
- Coordinated reservations and maintained accurate waitlists for efficient service.
- Assisted servers by relaying guest requests and special needs promptly.
- Collaborated with kitchen staff to communicate menu specials and updates.
- Provided menu information and answered guest inquiries about food options.
- Assisted servers in ensuring customer satisfaction during busy service periods.
- Set up tables and chairs for parties and large groups.
- Organized menus, silverware, and condiments at each table prior to seating guests.
Education
HIGH SCHOOL DIPLOMA -
Robertsdale High School
Robertsdale, ALSkills
- Friendly, attentive service with strong interpersonal skills
- Clear phone etiquette and active listening
- Experience handling customer inquiries and complaints
- Collaborative team player with leadership potential
- Trained and supported new employees
- Adaptable and dependable under pressure
- Maintains a clean, professional, and organized workspace
- Ensures store displays and backroom areas are tidy and functional
- Strong attention to detail and task prioritization
Timeline
Diagnostic Technician
Premier Medical Group
06.2025 - Current
Barista
Starbucks
06.2024 - 07.2025
Hostess/Receptionist
Chianti Grill
08.2022 - 01.2024
Hostess/Food Runner
Big Louie’s Bar and Grill
07.2021 - 08.2022
HIGH SCHOOL DIPLOMA -
Robertsdale High School