Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mason McFarland

Ada

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

4
4
years of professional experience

Work History

Sales Associate/Driver

Sherwin-Williams
Ada
07.2021 - Current
  • Assisted customers in selecting paint colors and products for projects.
  • Managed inventory levels and organized stockroom for efficient operations.
  • Educated customers on proper product usage and application techniques.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Participated in training new staff on customer service standards and product knowledge.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Acquired proficiency in Spanish to assist non-English speaking customers, driving increased sales volume

Education

GED -

Shawnee Adult Learning Center
Shawnee, OK
02-2017

Skills

  • Customer service
  • Product knowledge
  • Inventory management
  • Sales techniques
  • Visual merchandising
  • Customer relationship management
  • Upselling strategies
  • Employee training
  • Conflict resolution
  • Bilingual communication

Timeline

Sales Associate/Driver

Sherwin-Williams
07.2021 - Current

GED -

Shawnee Adult Learning Center

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