Mason Montgomery
Beaumont
Summary
Skilled in problem-solving and time management, I've enhanced customer satisfaction and sales through innovative visual strategies and efficient service. My ability to adapt and excel in diverse roles has significantly contributed to team success and business growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
In-Store Team Member
Papa John's Pizza
02.2021 - 06.2022
- Handled cash transactions accurately, maintaining proper cash drawer balances throughout the shift.
- Resolved customer complaints professionally, ensuring their satisfaction with their product
- Increased customer satisfaction by providing efficient and friendly service at all times.
- Demonstrated adaptability by cross-training in various departments within the store as required by fluctuating business needs or staffing shortages.
Sales Associate
Forever 21
07.2023 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Door-to-Door Sales Representative
Ion Solar
02.2024 - 04.2025
- Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional services
Assistant Visual Manager
Forever 21
04.2024 - Current
- Created visual displays to highlight new and featured products.
- Streamlined inventory management through precise organization and efficient restocking practices.
- Increased customer engagement by organizing interactive product demonstrations and hands-on experiences within the store environment.
- Maximized space usage through effective fixture placement and creative design solutions, optimizing product exposure without overcrowding displays.
- Reduced markdowns by arranging clearance items for maximum visibility and quick turnover.
Education
GED - Music Education
Vidor High School
Vidor, TX05.2022
Skills
- Visual merchandising expertise
- Customer Service
- Problem-solving
- Time management
Certification
CPR Certified
Timeline
Assistant Visual Manager
Forever 21
04.2024 - Current
Door-to-Door Sales Representative
Ion Solar
02.2024 - 04.2025
Sales Associate
Forever 21
07.2023 - 02.2024
In-Store Team Member
Papa John's Pizza
02.2021 - 06.2022
GED - Music Education
Vidor High School
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