Mason O'Donnell
Broomfield,Colorado
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Computer Analyst
Lockheed Martin
08.2023 - Current
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Maintained office PCs, networks and mobile devices.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Gained strong leadership skills by managing projects from start to finish.
- Re-engineered existing computer systems to promote ease-of-use and improve system security.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
Senior Engineering Technician
Acara Solutions
08.2022 - 08.2023
- Handling moving equipment between sites, imaging, refreshes, data migrations, Assist in the relocation of customer employees on the facility
- Perform data termination/activation in telecommunication closets
- I have done data migrations and hardware upgrades in ESD environment as well Government contractors
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Maintained office PCs, networks and mobile devices.
- Configured and tested new software and hardware.
- Installed and configured operating systems and applications.
- Researched and identified solutions to technical problems.
Bench Technician
Techead
02.2022 - 08.2022
- Used appropriate PPE to reduce risks when working with electrical and communications systems.
- Operated tools, equipment, and machinery according to safety standards.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Server/Cook/Cashier
Tuk Tuk Thai
08.2020 - 02.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Windows System Administrator
Schafer Vet Clinic
02.2019 - 03.2019
- Installation, managing, and upgrading Windows-based systems and servers
- Formatted and installed Solid State hard drives in to multiple devices
- I have also added new profiles into the domain
Education
High School Diploma -
Broomfield High School
Broomfield, CO05.2020
Skills
- Security patching
- Information security
- Performance optimization
- Wireless networking
- Server maintenance
- Technical support
- Network troubleshooting
- Network maintenance
- Hardware installation
- Data recovery
- Network security
- Data retention
Certification
- HP ASDP, 08/01/22, Present, Partner is enabled to provide HP authorized service delivery for HP Care Pack services on HP hardware products.
- CompTIA Security+, 01/01/25, 01/01/29, Earners of the CompTIA Security+ certification have the knowledge and skills necessary to perform core security functions.
Groups
HOSA Chapter President of Boulder TEC, 09/01/18, 05/01/20, HOSA is Future Health Professionals is an organization for students enrolled in health occupations education programs.
Timeline
Computer Analyst
Lockheed Martin
08.2023 - Current
Senior Engineering Technician
Acara Solutions
08.2022 - 08.2023
Bench Technician
Techead
02.2022 - 08.2022
Server/Cook/Cashier
Tuk Tuk Thai
08.2020 - 02.2022
Windows System Administrator
Schafer Vet Clinic
02.2019 - 03.2019
High School Diploma -
Broomfield High School
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