Mason Orlowski

• Delivered food orders promptly, ensuring high customer satisfaction and service quality.
• Communicated effectively with customers to confirm order details and address inquiries.
• Maintained accurate logs of deliveries and mileage for efficient route planning.
• Collaborated with team members to optimize delivery routes and reduce wait times.

• Monitored bay conditions, maintaining cleanliness and organization to enhance guest experiences.
• Collaborated with team members to optimize workflow during peak hours, improving overall operational efficiency.
• Assisted with food and beverage service, ensuring timely delivery and adherence to quality standards.
• Welcomed and seated guests, ensuring positive first impressions and efficient service flow.

• Maintained cleanliness and organization of kitchen workstations, ensuring compliance with health regulations.
• Monitored inventory levels and assisted in ordering supplies to maintain optimal stock.
• Assisted in managing kitchen operations during peak hours, ensuring timely service and quality output.

• Supervised daily cash handling and ensured accurate transactions at point of sale.
• Trained and mentored new cashiers on customer service best practices and operational procedures.
• Monitored register performance, addressing discrepancies to maintain financial integrity.
• Implemented efficient scheduling to optimize staffing levels during peak hours.

• As a Grocery Bagger, Cashier, and Stock Clerk at Publix, I provided great customer service by assisting customers with their purchases, bagging groceries, operating the cash register, and helping maintain a clean and organized store. I also stocked shelves, rotated products, checked inventory, and ensured merchandise was well presented and available for customers. Through this role, I developed strong communication, teamwork, time management, and problem-solving skills while learning the importance of reliability, efficiency, and creating a positive shopping experience.

Completed a four-year Building Construction Technology program that provided hands-on experience in blueprint reading, tool and equipment safety, framing, measuring, and basic carpentry techniques. Developed strong problem-solving, teamwork, and project management skills while learning industry-standard construction practices