Mason O'Shea
Missouri City,TX
Overview
6
6
years of professional experience
Work History
Intern
Plains All American Pipeline, L.P
06.2024 - Current
- Quickly developed a working knowledge of crude oil management systems to independently reconcile pipeline statements on a monthly basis.
- Responsible for preparation of financial schedules included in the company's monthly management reporting package.
- Participated in projects to automate activities to eliminate manual processes using UiPath, Power Query, and Power Automate.
- Coordinated communication across various departments to facilitate achievement of monthly department objectives and deliverables.
- Utilized Microsoft Excel to organize, review, and report various data to reconcile inventory movements and associated revenues and fees.
Guest Advocate
Target Corporation
06.2023 - Current
- Regularly received increased responsibility levels due to strong performance moving from Cart Attendant to Guest Advocate
- Frequently recruited by other departments based on demonstration of teamwork skills and work ethic
- De-escalating situations involving unhappy guests while working to resolve their issues and concerns
- Processing of customer billing and credit transactions in a timely manner ensuring accuracy and minimization of potential fraud to the company
- Achieving company set metrics with respect to preparation and delivery of customer orders
- Documenting and organizing customer returns in a manner to allow the company recover the maximum value of the products
- Adhering to company policies and procedures to facilitate delivery of a positive shopping experience for guests and achievement of profitability objectives for the store.
Delivery Driver
Pepperoni's Pizza
01.2019 - Current
- Managed the store and other employees in instances when the store manager was not able
- Recognized as an expert in nightly store closing achieving efficiency, cleanliness and organizational objectives
- Trained new franchisees in multiple elements of store operations
- Determined the most efficient logistical approach for delivery of customer orders during busy periods
- Managed situations involving upset customers to determine a favorable outcome for all parties.
Education
Bachelor of Business Administration - Management Information Systems
University of Oklahoma
Norman, OK05.2025
Skills
- Tableau, Microsoft Excel
- SQL, C#, UiPath, Power Automate, Excel Power Query
- Microsoft Windows, MAC OS
- Microsoft Word, Excel and PowerPoint
Activities
- Presidents Honor Roll (1x) - Volunteer Fort Bend Ministry (50+ hours)
- Deans Honor Roll (4x) - Volunteer Youth Basketball Trainer (50+ hours)
- Member, ATO Fraternity - Youth Basketball Coach
Timeline
Intern
Plains All American Pipeline, L.P
06.2024 - Current
Guest Advocate
Target Corporation
06.2023 - Current
Delivery Driver
Pepperoni's Pizza
01.2019 - Current
Bachelor of Business Administration - Management Information Systems
University of Oklahoma
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