Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mason Owens

Oklahoma City,OK

Summary

Motivated and results-driven professional with hands-on experience in customer service, route running, and client communication. Proven ability to identify customer needs, present tailored solutions, and build lasting client relationships. Eager to leverage strong intrapersonal skills and field experience in a dynamic sales role. Known for professionalism, punctuality, and dedication to exceeding performance targets.

Overview

4
4
years of professional experience

Work History

Pest Control Technician

Moxie Pest Control
Oklahoma City, OK
10.2024 - Current
  • Responded promptly to customer inquiries and complaints, providing exceptional service to ensure satisfaction.
  • Adapted pest control strategies based on seasonal pest trends and emerging pest threats.
  • Communicated with customers regarding any safety concerns they may have prior to performing any treatments.
  • Mixed chemicals according to label directions in order to create effective solutions for treating pests.

Pest Control Technician

Alta Pest Control
Oklahoma City, OK
04.2024 - 08.2024
  • Delivered in-person presentations and services to residential clients, generating new accounts through upselling, and excellent customer service.
  • Handled customer objections, addressed safety concerns, and built trust through transparent communication.
  • Maintained a clean, well-branded company vehicle, and managed an efficient daily route, logging customer tasks and material usage.
  • Diagnosed pest issues based on observed evidence such as droppings, tracks or nests.
  • Provided detailed reports to clients detailing the services performed, findings, and recommendations for future prevention.

Lube Technician

Ferguson Ferguson GMC/Buick/buick
Broken Arrow, OK
08.2023 - 12.2023
  • Checked tire pressure and performed tire repairs, installations, and maintenance tasks.
  • Changed the oil, transmission fluid, and filters in vehicles.
  • Rotated tires and checked brakes on vehicles.
  • Provided excellent customer service by explaining maintenance issues, and building trust with vehicle owners.
  • Demonstrated reliability and attention to detail in all service tasks

Crew

Mc donalds turnpike muskogee
Muskogee, OK
12.2020 - 06.2023
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Resolved customer complaints in a professional manner.

Education

High School Diploma -

Wagoner High School
Wagoner, OK
05-2022

Some College (No Degree) - Business Administration

University of Central Oklahoma
Edmond, OK

Skills

  • Customer Relationship Management
  • Objection handling
  • Territory Management
  • Communication and intrapersonal skills
  • Problem solving
  • Self-motivated and goal-oriented
  • Time management
  • Basic Technical Knowledge (Tools, Maintenance)
  • Route management
  • Adaptable

References

References available upon request.

Timeline

Pest Control Technician

Moxie Pest Control
10.2024 - Current

Pest Control Technician

Alta Pest Control
04.2024 - 08.2024

Lube Technician

Ferguson Ferguson GMC/Buick/buick
08.2023 - 12.2023

Crew

Mc donalds turnpike muskogee
12.2020 - 06.2023

High School Diploma -

Wagoner High School

Some College (No Degree) - Business Administration

University of Central Oklahoma

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