Mason R. Herrington
Purvis,MS
Summary
Experienced professional offering many years of progressive experience in industry market. Consistently motivating and retaining top talent in fast-paced, high-turnover environments. Dynamic negotiator with top-notch persuasion skills.
Motivated Service Leader with significant experience building and driving high-performance teams. Creating programs that achieve excellent customer service ratings and deliver results.
Overview
6
6
years of professional experience
Work History
Production/Service Leader/Assistant Manager
McDonald's Corporation
Oak Grove, USA
11.2018 - Current
- Cook the food
- Prep the food
- Manage the kitchen
- Give the food to the customers
- Performed customer service duties such as greeting customers, answering questions, and resolving complaints.
- Conducted inventory management tasks including stocking shelves, ordering supplies, and tracking sales.
- Ensured compliance with health and safety regulations by conducting regular inspections of the premises.
- Developed training materials and provided on-the-job instruction to new employees.
- Monitored employee performance and provided guidance when needed.
- Assisted in recruiting, interviewing, and hiring new staff members.
- Resolved conflicts among team members through effective communication techniques.
Concessions/Server
Aramark Corporation
Hattiesburg, USA
09.2021 - 11.2023
- Greeted customers, took orders, and answered questions about menu items.
- Processed payments using a cash register and POS system.
- Assisted in stocking concession stands with food items, beverages, and condiments.
Education
Associate of Arts -
Pearl River Community College
Hattiesburg, MS10.2024
High School -
Oak Grove High School
Hattiesburg, MS05.2020
Skills
- Team Management
- Customer service excellence
- Administrative Support
- Exceptional communication
Accomplishments
- Honor Roll, 2017-2020
- 6A State Marching Band Silverlist, 2016
- 6A State Marching Band Champions, 2017
- Spanish Honors Society, 2017
- Academic Pin Recipient, 2019
- Honors Graduate, 2020
- Phi Theta Kappa Honor Society, 2021-Present
References
Available Upon Request
Activities
- Oak Grove High School Marching Band, 2016-2020
- Oak Grove High School Indoor Percussion, 2016-2020
Timeline
Concessions/Server
Aramark Corporation
09.2021 - 11.2023
Production/Service Leader/Assistant Manager
McDonald's Corporation
11.2018 - Current
Associate of Arts -
Pearl River Community College
High School -
Oak Grove High School