Mason Rios
Tempe,AZ
Summary
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
4
4
years of professional experience
Work History
Supervisor
Mark's Ace Hardware
05.2020 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Monitored workflow to improve employee time management and increase productivity.
- Developed and implemented customer service policies to enhance satisfaction.
Education
BBA - Marketing
Arizona State University
Tempe, AZ05.2026
High School Diploma -
Ironwood Ridge High School
Tucson, AZ05.2022
Skills
- Strategic Planning
- Inventory Control
- Staff Management
- Business Development
- Training and Mentoring
- Negotiation
- Goal-Oriented
- Complex Problem-Solving
Accomplishments
- Inducted into the National Honor Society in 2022
- Received an oratorical scholarship of $2,500 in 2016
Leadership Experiences
Ironwood Ridge Varsity Men's Soccer
Varsity Soccer Captain (November 2020-March 2022)
- Modeled leadership, sportsmanship, and great communication throughout a team of 20.
Member of the National Honor Society (Inducted in 2021)
- 200+ hours served in Community Service.
Arizona State Sigma Pi Fraternity
- Risk Manager of Sigma Pi (2023-Present)
Timeline
Supervisor
Mark's Ace Hardware
05.2020 - Current
BBA - Marketing
Arizona State University
High School Diploma -
Ironwood Ridge High School