Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Mason Tucker

Lexington,Kentucky

Summary

I am a full-time college student at BCTC wanting an opportunity at joining a company. My skills are creativity, time management, solving complex situations, communication, and dependability. I provide a hard working, focused element to a workplace.

Overview

2
2
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work History

Customer Returns Associate

Amazon
Lexington, KY
01.2022 - 08.2022
  • Delivered high-quality customer service by gathering feedback on product deficiencies.
  • Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Performed inventory of product on returns carts.
  • Adhered to company safety guidelines to minimize warehouse accidents.
  • Entered return codes and information into computer system.
  • Inspected returned products for damages.
  • Determined return stock for account credit or non-credit.

Delivery Truck Driver

Kentucky Proud
Bardstown, KY
02.2021 - 12.2021
  • Operated with safety and skill to avoid accidents and delays.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
  • Enforced on-time shipment of products to create exceptional customer experiences.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Delivered packages from distribution center to residential areas using self-developed routes.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.

Ski Lift Operator

Eldora Mountain Resort
Nederland, CO
01.2020 - 04.2020
  • Verified best possible conditions for ramps and corrals to facilitate safe, efficient loading and unloading of customers.
  • Operated ticket scanners to verify proper customer tickets and passes.
  • Communicated with other lift operators about high-risk lift riders.
  • Slowed lift down or stopped it in case of high-risk or young riders.
  • Interpreted forecasted snow conditions to prepare for snow removal.
  • Maintained lift entrance, corral and pit areas by removing excess snow and performing pre-operation inspections.
  • Pulled levers to stop, adjust speeds and start lifts.

Education

High School Diploma - Logistics Management

Bethlehem High School
Bardstown, KY
08.2016 - 05.2020

Logistics Management - Logistics And Materials Management

Bluegrass Community And Technical College
Lexington, KY
08.2021 - Current

Skills

Store merchandise stocking

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Accomplishments

Dean's List 2021- present


Certification

Certified Logistic Technician

Timeline

Certified Logistic Technician

01-2022

Customer Returns Associate

Amazon
01.2022 - 08.2022

Logistics Management - Logistics And Materials Management

Bluegrass Community And Technical College
08.2021 - Current

Delivery Truck Driver

Kentucky Proud
02.2021 - 12.2021

Ski Lift Operator

Eldora Mountain Resort
01.2020 - 04.2020

High School Diploma - Logistics Management

Bethlehem High School
08.2016 - 05.2020

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Mason Tucker