Mason Underwood
Austin,TX
Summary
Recent graduate from Texas State University with a Bachelor of Science in Biology. Highly motivated and determined to contribute to a like-minded culture that values hard-work, compassion, and drive. Eager to learn, share ideas, and collaborate to ensure that all aspects of the work are taken care of with purpose.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Dell Seton Medical Center University Of Texas
08.2023 - Current
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced stress for patients and families through effective communication and empathetic support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Volunteer
Foundation Communities
11.2023 - Current
- Enhanced student comprehension by employing innovative teaching methods and tools.
- Boosted student confidence in academic abilities through one-on-one support and tailored instruction.
- Developed strong relationships with students, fostering a positive learning environment and open communication.
- Assisted students in goal-setting and progress tracking, leading to increased motivation and achievement.
Research Assistant
Dr. Ikehata
08.2021 - 08.2023
- Responded to emails relating to research
- Developed and maintained spreadsheets, questionnaires and research tools
- Implemented quality control measures for research methodologies
- Organized, labeled, and stored bio-specimens
- Summarized research data into tables, graphs and narratives
- Monitored experiments and maintained detailed records of experiments and outcomes
- Prepared reports, presentations and articles using Microsoft Word and PowerPoint.
Patient Observation
Dell Seton Medical Center
04.2023 - 08.2023
- Conducted patient observations by monitoring behavior and documented physical health, family history and medications in mental health assessment reports.
- Monitored patient progress to detect changes or unusual behavior and update medical personnel.
- Cleaned, sanitized and moved hospital equipment.
- Collaborated with other medical staff to achieve high level of patient safety and care.
Volunteer
Christus Santa Rosa Hospital
07.2022 - 01.2023
- Performed wide range of administrative, analytical and support duties and functions relating to various aspects of organization.
Delivery Driver
Chick-fil-A
09.2021 - 12.2022
- Handled food in accordance with health standards
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Associate
AMAZON
01.2020 - 09.2021
- In this role I supported Amazon's logistical operations in the Kyle, TX warehouse:
- Fulfilling logistical operations and orders
- Unloading freight
- Training
- Distribution of large volume freight
- Use of Amazon's technical infrastructure
Youth Gymnastics Instructor
MY GYM
05.2019 - 08.2019
- I worked with children ages 10 months to 8 years old focused on:
- Developing functional motor skills
- Establishing and communicating class routines and structures
- Ensuring the safety of all children
- Expressing enthusiasm and building relationships with the children and the parents
- Managing the office, taking payments, answering questions and providing general customer service
- Maintaining a clean and healthy work environment .
Customer Service Liaison
UNITED SUPERMARKET
01.2017 - 01.2018
- Assisting customers with groceries and needs
- Taking payment
- Providing polite, respectful customer service
- Answering questions of patrons and assisting patrons with issues
- Ensuring displays were stocked and represented professionally
- Training of peers
- Collaborating with colleagues to ensure the patrons had an exceptional customer experience
Education
Bachelor of Science - Biology
Texas State University
San Marcos, TX08.2023
Skills
- Community Service
- Self-Directed
- Adaptability and Dependability
- Friendly and Outgoing
- Relationship Building
- Document Management
- Emotional Awareness
Accomplishments
Co-author of poster presentation, "Lifecycle Cost Analysis of Novel Photobiological Process Followed by Secondary Reverse Osmosis for Enhanced Freshwater Recovery at Brackish Water Desalination Facility" at Texas Water 2023 in Houston, Texas.
Co-author of poster presentation, at Membrane Technology Conference 2024 “Secondary Reverse Osmosis of Photobiologically Treated Reverse Osmosis Concentrate from Brackish Groundwater Desalination Facility”
Certification
CPR-BLS Certification
Timeline
Volunteer
Foundation Communities
11.2023 - Current
Patient Care Technician
Dell Seton Medical Center University Of Texas
08.2023 - Current
Patient Observation
Dell Seton Medical Center
04.2023 - 08.2023
Volunteer
Christus Santa Rosa Hospital
07.2022 - 01.2023
Delivery Driver
Chick-fil-A
09.2021 - 12.2022
Research Assistant
Dr. Ikehata
08.2021 - 08.2023
Associate
AMAZON
01.2020 - 09.2021
Youth Gymnastics Instructor
MY GYM
05.2019 - 08.2019
Customer Service Liaison
UNITED SUPERMARKET
01.2017 - 01.2018
Bachelor of Science - Biology
Texas State University
CPR-BLS Certification
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