Mason Vandermark
Beverly
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
4
4
years of professional experience
Work History
Pet Associate
Petsmart
Riverside
03.2025 - Current
- Collaborated with team members to enhance project workflows and improve efficiency.
- Analyzed data trends to support decision-making and strategic planning initiatives.
- Assisted in developing training materials for new hires, ensuring consistent onboarding.
- Built relationships with customers by providing friendly customer service.
- Assisted customers with selecting items and answering questions about products.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Organized backroom areas to maintain a clean and organized work environment.
- Handled incoming calls from customers regarding orders or other inquiries.
- Operated equipment such as scanners and scales correctly during checkout process.
- Conducted inventory checks to ensure accuracy of shelf stock.
Customer Service Associate
ShopRite
Riverside
01.2021 - 03.2025
- Assisted customers with product inquiries and recommendations.
- Managed checkout processes and handled cash transactions.
- Resolved customer complaints and provided effective solutions.
- Greeted customers and identified their needs.
- Provided information about products and services available to customers.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
Education
High School Diploma -
Palmyra High School
Palmyra, NJ06-2025
Skills
- Customer service
- Team collaboration
- Employee training
- Data analysis
- Inventory management
- Visual merchandising
- Problem solving
- Communication skills
- Attention to detail
- Cash handling
- Computer skills
- Flexible schedule
- Customer service orientation
Timeline
Pet Associate
Petsmart
03.2025 - Current
Customer Service Associate
ShopRite
01.2021 - 03.2025
High School Diploma -
Palmyra High School