Provided exceptional customer service through clear communication, timely responses to inquiries, and professional demeanor at all times.
Contributed to team success by collaborating with coworkers to ensure that all tasks were completed efficiently and effectively.
Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Managed inventory of pet supplies including food, toys, grooming tools, ensuring availability of necessary items at all times.
Increased client retention rates through building strong relationships with pet owners and consistently delivering high-quality care.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Produce Clerk
Sam's Club
12.2022 - 08.2023
Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
Checked for outdated and overripe grocery items and removed from inventory.
Received and unloaded new items upon delivery and checked products for damage and order accuracy.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Assisted customers with price checking fruits and vegetables and finding requested items in department.
Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
Kept tidy and organized area to comply with cleanliness standards.
Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
Enhanced departmental teamwork by fostering a positive work environment and maintaining open lines of communication with coworkers and management.
Assisted customers in selecting the freshest produce by sharing knowledge on ripeness indicators and proper storage techniques.
Professor of Nursing Education at Owensboro Community & Technical College (OCTC)Professor of Nursing Education at Owensboro Community & Technical College (OCTC)