Tina Kerr
Utica,KY
Summary
Master Gardener certified 2024
4H leader for 6 years
Mother of 1 senior
Member of Western Kentucky Botanical Garden
Overview
2
2
years of professional experience
Work History
Pet Associate
Pet Smart
2023.08 - Current
- Provided exceptional customer service through clear communication, timely responses to inquiries, and professional demeanor at all times.
- Contributed to team success by collaborating with coworkers to ensure that all tasks were completed efficiently and effectively.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Managed inventory of pet supplies including food, toys, grooming tools, ensuring availability of necessary items at all times.
- Increased client retention rates through building strong relationships with pet owners and consistently delivering high-quality care.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Produce Clerk
Sam's Club
2022.12 - 2023.08
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
- Kept tidy and organized area to comply with cleanliness standards.
- Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
- Enhanced departmental teamwork by fostering a positive work environment and maintaining open lines of communication with coworkers and management.
- Assisted customers in selecting the freshest produce by sharing knowledge on ripeness indicators and proper storage techniques.
Education
High School Diploma -
Barren High School
Glasgow05.1994
Skills
- Sales/Cash register
- Stocking and rotating products
- Customer service
- Product sales / Services offered
Affiliations
- 4-H Teen Board 2021/22
- OAC [Owensboro Archery Club]
- UCHS 2021/22 Student Council Treasurer
- TDI [Therapy Dogs International]
Roles And Responsibilities
- Cashier
- Landscaping
- Deal with the public
- Clean up
- Storefront Appearance
- Spreadsheets
- Completed daily task-list
- Scheduling events on a local level
References
- James Drees, 812-604-3752
- Diana Zingler, 812-457-9764
Hobbies and Interests
Garden both vegetables and flowers
Crafting
Scrapbooking
Wood working
Refurbishing furniture
Timeline
Pet Associate
Pet Smart
2023.08 - Current
Produce Clerk
Sam's Club
2022.12 - 2023.08
High School Diploma -
Barren High School
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