Mason Velasquez
Lakeland,FL
Summary
Driven assistant manager with proven expertise in team coordination, building, employee training, and performance management. Committed to enhancing/ developing team dynamics and driving operational success through effective communication and leadership. Ambitious leader skilled in team development and operational management. Known for executing effective training programs and enhancing team dynamics to drive results. Prepared to leverage expertise in performance improvement to support business objectives.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Elite Fusion Strategies
Lakeland, Florida
06.2026 - 08.2026
- Coordinated team meetings to improve communication and collaboration, fostering a more cohesive work environment.
- Supervised daily operations, including scheduling goals and assigning roles for the day.
- Executed HR responsibilities, supporting team development and addressing individual growth needs.
- Organized training sessions for new hires on company policies and procedures, ensuring smooth onboarding and compliance.
- Facilitated feedback sessions to boost team performance and address issues.
Account Manager
NCO's Enterprise
Clearwater, Florida
10.2025 - 05.2026
- Managed teams and office operations while ensuring customer satisfaction
- Collaborated with nationwide offices to enhance production capabilities
- Supported sales efforts by preparing presentations and product demonstrations.
- De-escalated customer interactions by offering effective alternative solutions.
Professional Baseball Player
Tri City Valley Cats, Salem Senators, Kenosha King
Troy, New York
05.2023 - 10.2025
- Engaged with fans through community events, promoting team spirit and goodwill.
- Adapted quickly to changing game situations, demonstrating flexibility under pressure.
- Improved motivation of younger team members and boosted competition results.
Education
MBA - Organization Development & Behavior
Benedictine University - Mesa
Arizona City, AZ12-2023
Bachelor of Science - Entrepreneurship & Management Information Systems
Norfolk State University
Norfolk, VA05-2021
Associate of Science - Business Administration
Bryant & Stratton College
Virginia Beach, VA05-2018
Skills
- Team coordination
- Sales Support
- Team Development
- Employee training
- Sales strategy
- Performance Improvement
- Customer relationship management
- HR responsibilities
- Office operations
Timeline
Assistant Manager
Elite Fusion Strategies
06.2026 - 08.2026
Account Manager
NCO's Enterprise
10.2025 - 05.2026
Professional Baseball Player
Tri City Valley Cats, Salem Senators, Kenosha King
05.2023 - 10.2025
MBA - Organization Development & Behavior
Benedictine University - Mesa
Bachelor of Science - Entrepreneurship & Management Information Systems
Norfolk State University
Associate of Science - Business Administration
Bryant & Stratton College