Mason Walker
Princeton,WV
Summary
Accomplished Yardmaster at Norfolk Southern, adept in enhancing yard efficiency and employee morale through strategic leadership and maintenance coordination. Skilled in communication and decision-making, significantly improved operational strategies and customer service standards. Expert in safety regulations compliance and railroad operations, driving company growth and efficiency.
Overview
6
6
years of professional experience
Work History
Yardmaster
Norfolk Southern
12.2023 - Current
- Boosted employee morale by fostering a positive work environment and recognizing outstanding performance.
- Analyzed performance data to identify areas for improvement and develop targeted action plans.
- Oversaw maintenance programs, ensuring timely repairs and minimizing equipment downtime.
- Collaborated with other department managers to develop long-term goals for the company''s growth strategy.
- Enhanced yard efficiency by implementing strategic scheduling and resource allocation.
Conductor
Norfolk Southern
03.2022 - Current
- Performed daily inspections on switches.
- Prepared forms, required reports, switch lists and train orders daily.
- Communicated through various methods to conduct train movement.
- Addressed passenger inquiries in a polite and informative manner, elevating overall customer service standards.
- Communicated with train dispatchers to obtain and adjust directions.
Pawn Manager
Cash N Pawn
04.2018 - 03.2022
- Negotiated favorable terms with vendors for the purchase of high-quality merchandise at competitive prices.
- Implemented employee training programs to improve product knowledge, customer service skills, and upselling abilities among staff members.
- Assessed financial reports regularly to make informed decisions regarding budget allocations, staffing needs, and overall operational strategy.
- Utilized social media platforms effectively to promote store specials, new arrivals, and upcoming events-attracting new customers in the process.
Education
Master of Science - Health Sciences
Concord University
Athens, WVHigh School Diploma -
Bluefield High School
Bluefield05.2019
Skills
- Communication abilities
- Safety regulations compliance
- Team Leadership Qualities
- Decision-Making Competence
- Maintenance Coordination
- Railroad Operations Knowledge
- Budget Management Knowledge
Timeline
Yardmaster
Norfolk Southern
12.2023 - Current
Conductor
Norfolk Southern
03.2022 - Current
Pawn Manager
Cash N Pawn
04.2018 - 03.2022
Master of Science - Health Sciences
Concord University
High School Diploma -
Bluefield High School