Summary
Overview
Work History
Education
Skills
Activities
Timeline
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Mason Weaks

Ridgely,Tennessee

Summary

Dynamic professional with extensive experience at Food Rite Stores, excelling in customer service, and regulatory compliance. Proven ability to resolve conflicts and enhance customer satisfaction through active listening and problem-solving skills. Adept at maintaining safety standards while efficiently processing meat products, ensuring quality, and adherence to regulations.

Overview

6
6
years of professional experience

Work History

Cashier/Food Service Assistant

Big Daddy's Meat Wagon, LLC
Ridgely, Tennessee
08.2024 - Current
  • Greeted customers and answered any questions they had about the business's products and services.
  • Accepted cash and credit card payments, issued receipts, refunds, credits or change due to customers.
  • Performed other duties as assigned by management.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Resolved customer complaints professionally in accordance with company policy.
  • Ensured compliance with all safety regulations within the business.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Used suggestive selling techniques to promote sales.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Processed customer payments quickly and returned exact change and receipts.
  • Greeted customers promptly and responded to questions.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Answered customer questions and provided store information.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Communicated effectively with other staff members regarding orders or customer requests.

Cashier/Carryout/Meat Cutter/Meat Department Sales Associate

Food Rite Stores
, TN
05.2020 - Current
  • Actively assist stock employees with shelving items in various departments throughout the store, including, but not limited to, the meat department and canned goods department.
  • Assist customers throughout the store with locating items, providing pricing for customers, and carrying out purchases made by customers.
  • Thoroughly clean all departments of the store, including the meat department and other departments located within the store.
  • Cut, wrap, and package meat products within the meat department of the store.
  • Fill in and assist in various stores within the Food Rite chain of stores, including Fulton, Kentucky; Newbern, Tennessee; and Dyersburg, Tennessee.
  • Conduct price checks for special orders or discounts, as requested by customers.
  • Answer customer inquiries regarding store policies and procedures.
  • Issue receipts, refunds, credits, or change due to customers while performing the duties of a cashier.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Perform other duties as assigned by management.
  • Deliver a high level of customer service to patrons using active listening and engagement skills.
  • I built and currently maintain productive relationships with employees.
  • Performed regular cleaning and maintenance of butchering equipment to ensure operational efficiency.
  • Maintained strict adherence to safety and hygiene standards in meat preparation and storage.
  • Processed sides of beef, whole pigs, chickens and other animals to separate into individual cuts.
  • Complied with federal, state and local sanitation regulations and department procedures.
  • Packaged, weighed, and labeled meat products accurately for retail sale.
  • Ensured compliance with all local, state, and federal regulations regarding meat processing and sales.
  • Utilized knowledge of animal anatomy to efficiently break down carcasses into retail cuts.
  • Answered customer questions about specific products and cut meats to specifications.
  • Greeted customers and provided information about products and services.
  • Demonstrated strong organizational skills while managing multiple tasks simultaneously.
  • Negotiated deals and handled complaints or objections.
  • Operated register, handled cash and processed credit card transactions.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Property Management Assistant

Green Acres Properties, LLC
Dyersburg, Tennessee
06.2022 - 04.2025
  • Researched local laws and regulations related to property management activities.
  • Conducted regular inspections of properties to identify any potential maintenance or repair issues.
  • Monitored water depth, temperature, and current speed to determine best locations for fishing activities.
  • Operated and maintained a variety of fishing equipment, including nets, traps, lines, and reels.
  • Gutted, cleaned and filleted fish, placing on ice in freezer compartment to maintain freshness and avoid spoilage.
  • Used equipment to locate fish and determined proper areas to cast nets.
  • Used traps, rods, reels, tackle and net to collect fish and other marine life for human consumption.
  • Kept gear and equipment in good working order by conducting inspections and completing minor repairs.
  • Processed field kills by removing and discarding undesirable components, minimizing storage needs and boosting carrying ability.
  • Monitored water and weather conditions to determine most effective areas for fishing.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Cook/Cashier/Manager

The Pit BBQ
Tiptonville, TN
05.2019 - 05.2020
  • Prepared various dishes for customers
  • Assisted customers with checking out
  • Maintained good customer relations by performing customer service duties such as making sure customers were happy with their food, their food was as good as they expected, etc.
  • Performed manager related tasks that included ordering various products for the business, accepting orders from select manufacturers, and other managerial duties
  • Performed thorough cleaning nightly throughout the business to ensure healthy and clean workplace and restaurant for customers
  • Monitored stock levels of food items and ordered more when necessary.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Resolved customer complaints regarding food quality or services provided.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Adhered to regulatory standards regarding safe and sanitary food prep.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Increased likelihood of repeat business by building friendly relationships with customers.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

Bachelor's Degree - Hospitality And Resort Management / Criminal Law

The University of Memphis
Memphis, Tn
05.2025

High School diploma -

Lake County High School
Tiptonville, TN
05.2021

Skills

  • Attention to detail
  • Microsoft Office proficiency
  • Problem solving and negotiation
  • Customer service excellence
  • Regulatory compliance expertise
  • Conflict resolution strategies
  • Safety management procedures
  • Outdoor recreation leadership
  • Team building initiatives
  • Time management skills
  • Volunteer coordination
  • Wildlife identification

Activities

  • Actively participated in 3 years of varsity basketball, 4 years of baseball
  • Involved in Beta Club for 4 years
  • Assisted in coaching the Big League Red 18u baseball team
  • Created highlight reels for Lake County Falcons Basketball
  • Videoed games while I was injured
  • Named Assistant Coach of the year by my team and district
  • Performed various community service actions throughout the years

Timeline

Cashier/Food Service Assistant

Big Daddy's Meat Wagon, LLC
08.2024 - Current

Property Management Assistant

Green Acres Properties, LLC
06.2022 - 04.2025

Cashier/Carryout/Meat Cutter/Meat Department Sales Associate

Food Rite Stores
05.2020 - Current

Cook/Cashier/Manager

The Pit BBQ
05.2019 - 05.2020

Bachelor's Degree - Hospitality And Resort Management / Criminal Law

The University of Memphis

High School diploma -

Lake County High School

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