Communications and Social Media Manager with experience creating content, tracking engagement, and using campaign insights to guide future strategy. Combines customer-facing sales experience with relationship-building skills to support audience growth, brand visibility, and stronger customer connections.
Work History
Communications and Social Media Manager
5 Years 6 Months
Arora | Lebanon, NH | 07.2020 - 01.2026
Crafted engaging content to attract and connect with potential customers, driving audience interest.
Monitored social media engagement to pinpoint high-performing campaign ideas, informing future content strategies.
Developed and distributed blog posts and press releases across social media and traditional news outlets to enhance brand visibility.
Door Salesman
8 Months
Caliber | 05.2021 - 01.2022
Leveraged persuasive sales techniques to effectively close TV and internet sales with clients.
Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
Facilitated customer engagement and sales through direct outreach via foot and vehicle.
Finalized sales by completing documentation accurately and efficiently.
Sales Associate
4 Years 3 Months
Ace Hardware | Waukesha, WI | 05.2017 - 08.2021
Engaged with customers to effectively build rapport and lasting relationships.
Assisted customers in locating products and coordinated with store system for merchandise availability at other sites.
Processed orders and arranged product deliveries to align with customer schedules.
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Prepared merchandise for sales floor by pricing or tagging.
Consistently attended work without any absences, demonstrating reliability. and an on-time record.
Education
High School Diploma
Catholic Memorial High School | Waukesha, WI | 05-2020
Dean's List
Elected Captain of three sports teams
Bachelor of Science - Aviation Management And Operations
Jacksonville University | Jacksonville, FL | 11-2026
Skills
Digital Content Creation
Content Strategy
Attention to Detail
Problem Solving
Customer Service
Handling Customer Inquiries
Merchandising and Display
Reliable and Responsible
Adaptable and Flexible
Friendly and Enthusiastic
Microsoft Excel
Excellent people skills
Problem-solving skills
Superb time management
Timeline
Door Salesman
Caliber
05.2021 - 01.2022Read More
Communications and Social Media Manager
Arora
07.2020 - 01.2026Read More
Sales Associate
Ace Hardware
05.2017 - 08.2021Read More
Catholic Memorial High School
High School Diploma
Read More
Jacksonville University
Bachelor of Science from Aviation Management And Operations