Mason Wood
Summary
Detail-oriented Service Technician with expertise in mechanical troubleshooting, electrical installations, and customer service. Proven ability to enhance safety protocols and deliver exceptional maintenance services.
Overview
8
8
years of professional experience
Work History
Service Technician
Delta Electrical Incorporated
Jackson, TN
11.2022 - Current
- Diagnosed electrical issues in residential and commercial systems.
- Installed lighting fixtures and electrical panels according to safety standards.
- Conducted routine maintenance on electrical equipment and systems.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Examined previously completed work for accuracy.
- Assisted with installation projects at both residential and commercial sites.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Adjusted, connected, or disconnected wiring and conduit to complete repairs and installations
Groundskeeper/Owner
Wood's Lawn Care
Springville, TN
04.2018 - Current
- Used heavy equipment, mowers and trimmers safely to prevent accidents.
- Removed debris and trash from surrounding areas and disposed of recyclable materials properly.
- Cleared pathways of overgrowth, debris and snow to reduce hazards.
- Pruned trees and bushes to improve visibility and shape.
- Applied pesticides and fertilizers to grounds and lawns to control pests, kill weeds and prevent disease.
- Checked machinery and performed routine maintenance to prevent malfunction.
- Scheduled regular landscaping services to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
- Used hand-held tools to maintain green spaces.
- Prepared property for winter conditions using weather-proofing materials.
- Swept and power washed hard surfaces to remove grime.
- Moved leaves and grass clippings using leaf blower.
- Maintained vehicles and equipment through troubleshooting and malfunction correction.
- Used shears, pruners and chainsaws to prune hedges, trees and shrubs.
- Recorded services rendered, materials used and charges assessed on specified forms.
Apprentice
Fast Electric
Nashville, TN
03.2022 - 11.2022
- Installed new electrical components, fixtures and motors.
- Worked in team-based environment to accomplish projects.
- Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
- Gathered required tools and equipment for each task to increase efficiency.
- Followed relevant electrical and building codes for each job.
- Measured and prepared supplies for electrical tasks.
- Listened to directives of senior electrical professionals to complete efficient tasks.
- Adhered to company standards and OSHA regulations for work site safety.
- Performed installation, maintenance and tests of electrical energy systems and components by safely using all equipment and tools.
- Completed semi-skilled and skilled work under supervision of fully qualified professionals.
- Assisted with electrical installation tasks, added new wiring and adjusted breaker boxes.
- Examined and tested electrical systems to locate loose connections or other faults and make proactive repairs.
- Kept work areas clean, neat and free of hazards.
- Maintained organization, cleanliness and safety in work areas.
- Reviewed blueprints and electrical schematics to perform tasks to specifications.
- Collaborated with more knowledgeable professionals to grow understanding of principles and construction standards.
- Inspected existing wiring to identify short circuits.
- Verified measurements and made accurate cuts to avoid wasting materials on job sites.
- Utilized knowledge and equipment to test wiring and other system parts for electrical flow and function.
- Resolved issues with existing systems and replaced malfunctioning parts.
- Developed comprehensive knowledge of electrical codes, principles and federal regulations.
- Supported journeyman and master electricians in maintaining, operating and repairing electrical systems.
Roofer Laborer
Wade Dortch Roofing
Paris, TN
08.2021 - 03.2022
- Worked regularly at advanced heights and followed all OSHA safety protocols and procedures for fall prevention.
- Repaired and replaced roof membrane, sub roofing, sheathing and base materials.
- Maintained and repaired roofing tools and equipment.
- Cut roofing paper to size and nailed and stapled paper to roof in overlapping strips to form base for roofing materials.
- Repaired and maintained surface materials to make building exteriors weatherproof and waterproof.
- Participated in all phases and types of commercial roofing.
- Overlapped successive layers of roofing material, determining distance of overlap using chalk line, gauge on shingling hatchet and lines on shingles.
- Cemented and nailed flashing strips of over joints to achieve watertight seals.
- Applied plastic coatings and membranes, fiberglass or felt over sloped roofs to prepare for shingle installation.
- Worked safely and effectively under difficult conditions and completed projects under various kinds of weather.
- Communicated clearly and reliably with foreman and crew leaders, highlighting safety concerns and detailing project progress.
Shift Manager
Tractor Supply
Paris, TN
11.2019 - 08.2021
- Upheld company standards and compliance requirements for operations.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Documented receipts, employee hours and inventory movement.
- Enhanced operations and boosted productivity through employee training, coaching and assignments.
- Managed daily cash intake by counting out registers and tabulating profits.
- Reinforced rules to promote superior employee performance.
- Helped employees accomplish tasks during peak periods.
- Reported employee behavioral issues, losses and customer complaints to upper-level management.
- Taught staff upselling techniques to meet revenue targets.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Promoted products, increasing customer base and market share.
- Directed employees through daily routines.
- Handled customer complaints, questions and inquiries.
- Counted out cash drawers at end of each shift and logged profits into computer system.
- Trained new employees on company policies, procedures, techniques and customer service standards.
Education
Henry County High School
Paris, TN05.2019
Some College (No Degree) - Electrical and Power Transmission Installation
Tennessee College of Applied Technology -Paris, TN
Paris, TNSkills
- Work Prioritization
- Honest and Ethical
- Customer Service
- Tool Maintenance and Storage
- Problem-Solving
- Construction Quality Standards
- Clean Finish Work
- Attention to Detail
- Work Site Organization
- Calculations and Measurements
- Hand and Power Tool Expertise
- Supply Stocking and Storage
- Installation Projects
- Mechanical Troubleshooting
- Loading and Unloading
- Heavy Lifting
- Routine Repairs
- Equipment Operation
- Safety Understanding
- Critical Thinking
- Training & Development
- Maintenance & Repair
Additional Information
- Able to operate heavy equipment such as tractors, skid-steers, combines, and earth moving equipment.
- Knowledgeable of maintenance schedule and operations for heavy equipment.
- Knowledgeable of fork-lift practices and operations.
- Highly motivated to maintain and secure all equipment and tools necessary for tasks of employment.
- Mindful of time management techniques for the completion of all assigned tasks in the most efficient manner possible.
- Eager to gain any further knowledge and experience to further my career in the industrial electrician field.
Timeline
Service Technician
Delta Electrical Incorporated
11.2022 - Current
Apprentice
Fast Electric
03.2022 - 11.2022
Roofer Laborer
Wade Dortch Roofing
08.2021 - 03.2022
Shift Manager
Tractor Supply
11.2019 - 08.2021
Groundskeeper/Owner
Wood's Lawn Care
04.2018 - Current
Henry County High School
Some College (No Degree) - Electrical and Power Transmission Installation
Tennessee College of Applied Technology -Paris, TN