Overview
Work History
Education
Skills
Timeline
Generic

Mason Wray

Knoxville,TN

Overview

3
3
years of professional experience

Work History

Sales Associate

Madewell
04.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Educator

Lululemon
06.2022 - 04.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Prioritized helping customers over completing other routine tasks in store.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Key Holder

Abercrombie & Fitch
07.2020 - 06.2021
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Managed store personnel by delegating tasks and supervising daily operations.

Education

Bachelor of Business Administration - Mass Communications

Pellissippi State Community College
Knoxville, TN
05.2025

Skills

  • Work Assignments
  • Customer Satisfaction
  • Standard Operating Procedure
  • Retail Objectives
  • Guest Relations
  • Strong Communication and Interpersonal Skills

Timeline

Sales Associate

Madewell
04.2023 - Current

Educator

Lululemon
06.2022 - 04.2023

Key Holder

Abercrombie & Fitch
07.2020 - 06.2021

Bachelor of Business Administration - Mass Communications

Pellissippi State Community College

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Mason Wray