Massimo Astrologo
Bayonne,NJ
Summary
Dynamic real estate professional with a proven track record at Bond New York Real Estate, excelling in client relationship management and workflow optimization. A licensed agent skilled in problem-solving, I enhanced customer satisfaction ratings by swiftly resolving issues and negotiating successful property transactions. Committed to delivering exceptional service and operational efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Bond New York Real Estate
New York, NY
07.2014 - Current
- Managed client relationships to facilitate property transactions and enhance satisfaction.
- Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
- Oversaw and negotiated offers for real estate purchases on clients' behalf.
- Showed residential properties and explained features, value and benefits of available homes.
Sales Division Administrator
Bond New York Real Estate
New York, NY
07.2024 - 06.2025
- Supported staff with administrative tasks to enhance workflow efficiency.
- Provided technical advice to other departments regarding various administrative functions such as payroll processing and accounts receivable and payable management.
- Managed daily operations of the division by overseeing workflow processes, assigning tasks, resolving conflicts, and ensuring deadlines were met.
- Organized and maintained documents, files and records.
Office Manager
Bond New York Real Estate
New York, NY
06.2018 - 07.2024
- Managed daily office operations and maintained efficient workflow processes.
- Oversaw inventory management, ensuring timely ordering of office supplies.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Implemented quality control measures to uphold company standards.
- Facilitated communication between departments to enhance collaboration and support services.
Education
Bachelor of Science - Accounting
Roger Williams University
Bristol, RI05-1997
Skills
- Office administration
- Time management
- Workflow optimization
- Problem solving
- New York-licensed real estate agent
- Office reception
- Customer service
Affiliations
- Tennis player, USTA & MTG member
- Passion for travel
Certification
- Licensed Real Estate Salesperson From July 2014 to current
Timeline
Sales Division Administrator
Bond New York Real Estate
07.2024 - 06.2025
Office Manager
Bond New York Real Estate
06.2018 - 07.2024
Real Estate Agent
Bond New York Real Estate
07.2014 - Current
Bachelor of Science - Accounting
Roger Williams University
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