Summary
Overview
Work History
Education
Skills
Timeline
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Masyika Crum

Memphis,Tennessee

Summary

Versatile professional possessing a strong commitment to quality customer service coupled with superb communication skills. Builds customer loyalty by effectively resolving problems and quickly processing transactions. 

Overview

20
20
years of professional experience

Work History

Counter Person

Pro Cleaners
3043 South Third Memphis, Tennessee 38107
11.2010 - 05.2015
  • Greet customer as they eneter and enter transaction into computer to provide customer with an invoice to claim articles upon pickup
  • Take payment in exchange for items picked up
  • Process credit card payments
  • Resolve customer complaints in a proactive manner
  • Train other staff members to work as a counter person
  • Keep the work area clean and tidy ​

Cashier

Mapco Express
459 East E.H. Crump Memphis, Tennessee 38126
06.2009 - 09.2010
  • Take payment in exchange for items sold 
  • Bag purchased items 
  • Sort and count currency and coins 
  • Count money at the beginning and end of each shift and gave cash drawer summary

Cashier

Fred's
6064 Stage Road Memphis, Tennessee 38134
07.2008 - 04.2009
  • Greet customer as they arrive
  • Count money at the beginning and end of each shift
  • Process exchanges and refunds
  • Process credit card and check payments
  • Provide customer with information about products and services​

Education

High School Diploma - undefined

Booker T Washington High School
2006

Skills

  • Dependable
  • Self-sufficient
  • Positive
  • Detail-oriented
  • Exceptional work ethics
  • Excellent problem solver
  • Great customer service​
  • Excellent time management skills​

Timeline

Counter Person

Pro Cleaners
11.2010 - 05.2015

Cashier

Mapco Express
06.2009 - 09.2010

Cashier

Fred's
07.2008 - 04.2009

High School Diploma - undefined

Booker T Washington High School

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Masyika Crum