Mat Barnes
Algonquin,United States
Summary
retail management professional with over 6 years of experience in team leadership, exceptional customer service, and efficient oversight of shipping and printing operations. Expertise in utilizing a variety of software and systems, including Excel, Adobe Photoshop, and POS systems, to enhance operational efficiency. Solid foundation in notary public services, adept at managing diverse documentation needs. Currently pursuing an Associate of Arts degree to further enrich skills and knowledge in the field.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager
The UPS Store
02.2024 - Current
- Managed a team of four, training new staff on products and services.
- Oversaw UPS, USPS, and freight shipping for timely deliveries.
- Provided large-format printing (business cards, flyers, banners, etc.).
- Served as a notary public in Illinois/McHenry for real estate, legal, and business documents.
- Handled packing, shipping, billing, invoicing, and claims with accuracy.
- Proficient in Word, and POS systems. Intermediate - Excel, photoshop & illustrator
- 4 years 4 months
Field Representative
Pro-Resto Inc
04.2025 - 09.2025
- Canvas storm-affected areas to generate leads
- Inspect roofs, gutters, and siding for damage
- Document findings with photos and reports
- Guide homeowners through the insurance claims process
- Coordinate with insurance adjusters and internal teams
- Keep records updated
- Meet or exceed sales and performance goals
- 6 months
Store Manager
The UPS Store
09.2022 - 02.2024
- Managed a team of four, training new staff on products and services.
- Oversaw UPS, USPS, and freight shipping for timely deliveries.
- Provided large-format printing (business cards, flyers, banners, etc.).
- Served as a notary public in Illinois/McHenry for real estate, legal, and business documents.
- Handled packing, shipping, billing, invoicing, and claims with accuracy.
- 1 year 6 months
Assistant Center Manager
The UPS Store
06.2021 - 09.2022
- Managed a team of four, training new staff on products and services.
- Oversaw UPS, USPS, and freight shipping for timely deliveries.
- Provided large-format printing (business cards, flyers, banners, etc.).
- Served as a notary public in Illinois/McHenry for real estate, legal, and business documents.
- Handled packing, shipping, billing, invoicing, and claims with accuracy.
- Proficient in Word, and POS systems. Intermediate - Excel, photoshop & illustrator
- 1 year 4 months
Department Manager
Walmart
08.2020 - 06.2021
- Ensuring the proper training of associates in current procedures.
- Maintaining a positive work environment by setting an example.
- Resolving customer issues and complaints.
- Increasing sales at the department and meeting other performance goals.
- Managing and supervising department staff, training, scheduling, and evaluating employees.
- Ensuring that departmental operations run smoothly, including maintaining inventory levels, ensuring that the department is clean and organized.
- 11 months
Associate
Walmart
08.2019 - 08.2020
- Providing excellent customer service
- Training current and new employees. Maintaining the produce department to provide quality merchandise. Unloading and loading shipments in the receiving department. Worked in the grocery, back room and cashier as needed.
- Worked on display set ups and sign displays.
- 1 year 1 month
Sales Floor Team Member
Target
11.2016 - 08.2019
- Providing excellent customer service
- Training current and new employees. Maintaining the produce department to provide quality merchandise. Unloading and loading shipments in the receiving department. Worked in the toy department, grocery, back room and cashier as needed. Worked on display set ups and take downs and sales signs.
- 2 years 10 months
Education
Harry D Jacobs High School
Associate of Arts - In Progress
Elgin Community College
Elgin, IL08-2019
Skills
- Packaging and shipping
- International shipping
- Large format printing
- Printing management
- Inventory management
- Staff training and development
- Shift scheduling
- Computer skills
- Multitasking Abilities
- Active listening
- Communication
- Calm under pressure
- Decision-making
- Shipment tracking
Certification
Notary Public : Illinois , Mchenry county
- 5 Years experience
- Mortgage papers
- Wills
- Affidavits
- Estate documents
Timeline
Field Representative
Pro-Resto Inc
04.2025 - 09.2025
Manager
The UPS Store
02.2024 - Current
Store Manager
The UPS Store
09.2022 - 02.2024
Assistant Center Manager
The UPS Store
06.2021 - 09.2022
Department Manager
Walmart
08.2020 - 06.2021
Associate
Walmart
08.2019 - 08.2020
Sales Floor Team Member
Target
11.2016 - 08.2019
Harry D Jacobs High School
Associate of Arts - In Progress
Elgin Community College