Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Matauaina To’ivā

Laie,HI

Summary

Dynamic Island Demonstrator at PCC Samoa Village, skilled in customer engagement and service excellence. Enhanced visitor satisfaction through interactive cultural demonstrations and effective training of new team members. Adaptable and detail-oriented, I implemented feedback mechanisms that significantly improved demonstration effectiveness, showcasing my problem-solving abilities and commitment to cultural heritage.

Energetic and personable candidate with excellent communication and presentation skills, well-suited for engaging and educating audiences. Possesses solid understanding of consumer behavior and product knowledge, combined with strong interpersonal and public speaking abilities. Capable of driving product awareness and customer satisfaction through impactful demonstrations.

Overview

1
1
year of professional experience

Work History

Island Demonstrator/Guide

PCC Samoa Village
09.2024 - Current
  • Conducted interactive demonstrations to engage visitors and enhance understanding of cultural practices.
  • Improved overall customer satisfaction ratings through attentive service and detailed explanations during product demonstrations.
  • Assisted in training new demonstrators on best practices for visitor engagement and presentation delivery.
  • Implemented feedback mechanisms to improve demonstration effectiveness based on visitor responses.
  • Maintained knowledge of cultural heritage to provide accurate information during demonstrations.

Education

Bachelor of Arts - Cultural And Sustainable Anthropology

Brigham Young University, Hawaii
Hawaii
04-2028

Skills

  • Customer engagement
  • Customer service background
  • Excellent interpersonal skills
  • Adaptable
  • Quick-learning
  • Audience engagement
  • Teamwork and collaboration
  • Problem-solving

Languages

English
Native or Bilingual

Interests

  • Watching Movies and TV Shows
  • I enjoy helping others and giving back to the community
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Dancing

Timeline

Island Demonstrator/Guide

PCC Samoa Village
09.2024 - Current

Bachelor of Arts - Cultural And Sustainable Anthropology

Brigham Young University, Hawaii
Matauaina To’ivā