Hi, I’m
Mateen Martineau
Champaign,IL
Summary
Hardworking Transportation professional with superior record of towing cars, vans and trucks of all sizes using different hauling vehicles. Knowledgeable about roadside assistance procedures and experienced in working with law enforcement professionals. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
9
years of professional experience
Work History
Reynolds Towing Service
Tow Truck Operator
01.2021 - 01.2023
Job overview
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Fastened chains, straps, covers and binders to secure load during transit.
- Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Answered roadside assistance calls for tows and other vehicle support.
- Completed preventive maintenance checks and basic repairs to vehicles.
Feldkamps Towing
Tow Truck Operator
05.2019 - 12.2020
Job overview
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Fastened chains, straps, covers and binders to secure load during transit.
- Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Operated 1 ton wreckers and Flatbeds trucks to tow cars, passenger trucks and medium duty work vehicles.
Tatmans Towing
Tow Truck Operator
01.2019 - 04.2019
Job overview
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Fastened chains, straps, covers and binders to secure load during transit.
- Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Operated with safety and skill to avoid accidents and delays.
Weedman LawnCare
Aeration Crew Member
09.2018 - 12.2018
Job overview
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Removed weeds, hazards and debris from common pathways to improve usability.
- Maintained routine landscaping schedules to boost lawn health.
- Provided expert lawn care, mulching, aerating and trimming around walks, walls and flower beds.
- Developed lasting customer relationships and grew network over time.
Verizon Wireless
Sales Associate Specialist
02.2017 - 01.2018
Job overview
- Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
- Accepted and processed payments and purchases for new equipment using POS system.
- Upsold customers by recommending accessories and promotions to increase revenue.
- Replenished, faced and organized merchandise on shelving.
- Tracked and recorded department inventory of products.
- Activated both contract and pre-paid wireless phones for 350 customers per month by inserting new SIM cards and batteries, restoring content and establishing new payment accounts.
Mavis Discount Tire
Tire and Lube Technician
03.2015 - 07.2016
Job overview
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Kept shop areas neat, clean and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect and cool engine.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
Shoprite Store
Cashier
04.2014 - 05.2015
Job overview
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
NASCAR Technical InstituteMooresville, NC
Auto Tech Certification from Automotive Repair
04.2014
New Jersey Youth ChalleNGe AcademyFort Dix, NJ
High School Diploma
09.2012
University Overview
- 4.0 GPA
- Honor Roll - Sept 2012
- Extracurricular Activities: 500 hrs of Community Service
- Ranked in Top 5% of class
Skills
- Logistics and Supply Chain Support
- Work Logging
- Spill Cleanup
- GPS Systems
- Heavy Lifting
- New Employee Training
- Brake Systems Understanding
- Customer Relations
- Engine Rebuilds
- Electrical System Maintenance
- Work Orders and Documentation
- Project Requirements
- Cash Counting
Timeline
Tow Truck Operator
Reynolds Towing Service
01.2021 - 01.2023
Tow Truck Operator
Feldkamps Towing
05.2019 - 12.2020
Tow Truck Operator
Tatmans Towing
01.2019 - 04.2019
Aeration Crew Member
Weedman LawnCare
09.2018 - 12.2018
Sales Associate Specialist
Verizon Wireless
02.2017 - 01.2018
Tire and Lube Technician
Mavis Discount Tire
03.2015 - 07.2016
Cashier
Shoprite Store
04.2014 - 05.2015
NASCAR Technical Institute
Auto Tech Certification from Automotive Repair
New Jersey Youth ChalleNGe Academy
High School Diploma