Maintained excel databases to track and analyze operational data regarding thousands of rebate incentive applications, collectively worth millions of dollars.
Collaborated with cross-functional teams to achieve project goals on time
Sent 15-20 emails and phone calls daily to customers and stake holders regarding important documentation as well as rebate policy information
Administrative Assistant
UCSF Dyslexia Center Multitudes
09.2022 - 10.2023
Coordinated and managed data collection efforts for a pilot dyslexia screener at multiple field sites across California, contributing to a sample size of over 3,000 students
Provided instrumental feedback on the screener's content, format, and administration procedures during the pilot phase
Collaborated with a research team to develop efficient approaches to assessing young students' reading abilities using the web-based screener, creating a user-friendly platform that increased participation rates by 40%
Attended and participated in weekly team meetings.
Operations Intern
KIPP Valiant Prep School
06.2019 - 08.2019
Made and received over 50 phone calls a day to deliver important information to student families and answering any questions and concerns
Managed the confidential processing of sensitive documents for over 400 students, ensuring accuracy and privacy, reducing data entry errors by 30% and saving staff time
Coordinated successful family outreach events including Back to School Night for over 400 families, utilizing innovative activities to engage attendees and increase family involvement by 20%.