Mateo Diaz
Stony Point,NY
Summary
Dedicated and reliable professional with exceptional multi-tasking abilities and a strong work ethic. Proven team player and effective leader, adept at prioritizing tasks and solving problems in fast-paced environments. Skilled in managing priorities and ensuring efficient workflow. Excellent communicator with experience in handling phone calls and directing inquiries to appropriate personnel.
Overview
5
5
years of professional experience
Work History
Sales Associate
Verizon Wireless
Nanuet
02.2023 - 04.2024
- Met and exceeded all assigned sales quotas on schedule
- Maintaining customer satisfaction and personal reputation
- Provided customers with problem-solving solutions through product offerings
- Maintained cleanliness of the store.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
RETAIL STORE MANAGER
POUGHKEEPSIE & CRYSTAL RUN GALLERIA
Poughkeepsie, NY
10.2020 - 02.2022
- Responsible for coordinating the store and its staff
- Achieved sales targets consistently
- Ensured a positive and motivated team environment
- Ensured the maintenance of a healthy and safe work environment
- Maintained optimal inventory levels for seamless store operations
- Preserved customer satisfaction and upheld store reputation
- Managed onboarding and talent acquisition for new employees
- Ensured achievement of sales targets by the entire team.
LEAD SALES ASSOCIATE
T-MOBILE
PALISADES MALL, WEST NYACK NY
11.2018 - 08.2019
- Successfully coordinated the sales department, provided managerial support and exceeded sales quotas.
- Provided exceptional customer service in a retail setting, assisting new and existing customers with diverse technological needs and problem-solving challenges.
Education
Liberal Arts Diploma -
Rockland Community College
Skills
- Bilingual: Spanish/English
- Excellent communication skills
- Problem-solving skills
- Building rapport
- Positive and professional
- Conflict Resolution
Languages
Spanish
Native/ Bilingual
Italian
Professional
Timeline
Sales Associate
Verizon Wireless
02.2023 - 04.2024
RETAIL STORE MANAGER
POUGHKEEPSIE & CRYSTAL RUN GALLERIA
10.2020 - 02.2022
LEAD SALES ASSOCIATE
T-MOBILE
11.2018 - 08.2019
Liberal Arts Diploma -
Rockland Community College