Sinoymary Amador
Las Vegas
Summary
Dynamic and results-driven sales associate with a proven track record of enhancing customer experiences and driving revenue growth. Recognized for consistently exceeding sales targets and elevating company visibility within targeted markets. Expertise in building strong client relationships, effective time management, and innovative problem-solving. Seeking a full-time opportunity that presents professional challenges and the chance to leverage interpersonal skills for impactful contributions.
Overview
10
10
years of professional experience
Work History
Sales Associate
Ariat International
Las Vegas, NV
03.2025 - Current
- Trained new sales team members on product knowledge and customer service best practices.
- Assisted customers in product selection, enhancing shopping experience through personalized service.
- Maintained organized sales floor, ensuring merchandise was well-stocked and visually appealing.
- Executed daily inventory checks to support accurate stock management and replenishment processes.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Retail Sales Associate
Hard Rock Café
Las Vegas, NV
06.2021 - 03.2025
- Managed transaction processes as lead cashier to uphold high levels of customer satisfaction and service quality.
- Maintained top customer satisfaction credentials at 91%, leading retail team in performance metrics.
- Engaged with guests to deliver professional assistance in addressing questions and concerns, coordinating with management as needed for resolution.
- Oversaw stocking and maintenance of sales floor to ensure optimal product availability during opening and closing hours.
Merchandise Processor
Goodwill
Las Vegas, NV
01.2019 - 01.2020
- Earned recognition as a top-performing entry-level sales associate, demonstrating exceptional sales skills and customer service.
- Utilized strong organizational skills to manage merchandise processing in alignment with store metrics and inventory levels.
- Monitored and displayed clothing inventory to drive sales performance while providing backup cashier support during peak hours.
- Managed a team of four direct reports at Goodwill warehouse to facilitate clear communication on inventory status of all processed items.
Sales Supervisor
Hotties
Las Vegas, NV
01.2017 - 01.2019
- Led daily store management and provided guidance to three direct reports to ensure efficient operations.
- Clarified sales targets and key performance indicators to enhance team alignment and focus.
- Handled register upkeep and effectively responded to customer feedback to ensure satisfaction.
- Cultivated a growth-oriented and positive environment through consistent and professional leadership.
Cashier
Aldo
Las Vegas, NV
01.2016 - 01.2016
- Oversaw front store operations, prioritizing customer greetings to enhance service quality.
- Ensured optimal store presentation and functionality to enhance customer experience during entire shifts.
- Maximized sales by upselling items to guests throughout their in-store experience, including during checkout.
- Seasonal
Education
High School Diploma -
Eldorado High School
Las Vegas, NV01-2016
Skills
- Bilingual: Spanish/English
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving
- Flexible schedule
- Cash handling
- Stocking and receiving
- Merchandising
- Shipment processing
- Retail store operations
- POS system operation
- KPI tracking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Ariat International
03.2025 - Current
Retail Sales Associate
Hard Rock Café
06.2021 - 03.2025
Merchandise Processor
Goodwill
01.2019 - 01.2020
Sales Supervisor
Hotties
01.2017 - 01.2019
Cashier
Aldo
01.2016 - 01.2016
High School Diploma -
Eldorado High School