Reliable and enthusiastic with experience in reception, concierge, and customer service areas. Skilled in customer engagement, problem resolution, and various software operations. Known for remaining poised and calm in busy environments.
Planned, lead, and implemented core and non-core programs, including team building/interacting with students ages 6 to 12
• Promoted and monitored the general safety and development, growth, and skill achievement of the participants
• Provided guidance and role modeling to youth
• Organized games/activities and prepared healthy lunches and snacks
• Met and greeted clients
• Performed data entry, scanning, filing, and photocopying
• Received incoming calls and coordinated with staff to fulfill customer requests
• Inventoried items and packed boxes
• Collected and distributed mail
• Welcomed patrons to the front desk and engaged in friendly conversations while conducting the check-in process.