Matthew Hite
Scottsdale,AZ
Summary
Accomplished Salesman offering experience developing and maximizing sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
Overview
8
8
years of professional experience
Work History
On & Off Premise Vacation Relief
Hensley Beverage Co.
11.2023 - Current
- Responsible for promoting and selling a variety of beverages, including alcoholic and non-alcoholic products, to retailers, restaurants, bars, and other establishments
- Duties include building relationships with clients, taking orders, conducting product tastings, and providing information about the products they represent.
- Consistently met or exceeded sales targets through effective account management strategies and relationship building efforts.
- Improved customer satisfaction by implementing tailored service strategies for on-premise clients.
- Analyzed performance metrics to identify areas of improvement, implementing necessary changes promptly.
Rotation Representative
Hensley Beverage Co.
08.2023 - 11.2023
- Managed the timely adherence to product codes and ensured proper rotation across a diverse range of items, catering to the needs of retailers, restaurants, bars, and various establishments.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Learned and utilized upselling techniques to encourage customers to make additional purchases and increase sales.
Management Trainee Internship
Enterprise Holdings
06.2022 - 08.2022
- Generated prospects, consistently meeting weekly sales targets Provided customer service and work in daily rental operations Helped drive customer service scores to all-time high Supported the achievement of location sales goals and customer service excellence Provided and maintained effective communication between and among management and team members
- Analyzed sales data for accurate forecasting, enabling proactive adjustments to strategy as needed for maximum revenue generation.
- Developed problem-solving abilities through hands-on experience with real-life business scenarios.
- Handled day-to-day customer or client questions via telephone or email.
Delivery Driver/Customer Service
Amici Pizza
01.2016 - 01.2018
- Delivered exemplary customer service and managed customer inquiries, ensuring quality assurance and on-time delivery
Education
Bachelors Degree in Communication - Communication And Rhetoric
University of Arizona
05.2023
Skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace
- Competent in utilizing various Social Media Platforms (eg, Instagram, Snapchat, Twitter, Facebook)
- Demonstrated aptitude for effective teamwork and collaboration
- Exceptional multitasking, organizational, and prioritization abilities
- Pricing strategy
- Brand Awareness
- Sales Analysis
- Vendor negotiation
- Territory Management
- Revenue Growth
- Customer Service
- Time Management
Leadership Experience
- Kappa Alpha Order Fraternity, Member, Engaged in active involvement, including serving on the Honor Council, assuming the role of Community Service Chair, and championing health advocacy initiatives.
- Hispanic Scholarship Fund, Volunteer, 06/2015, 08/2017, Conducted data prospecting and research using Zoom Info. Assisted in Salesforce database maintenance.
Timeline
On & Off Premise Vacation Relief
Hensley Beverage Co.
11.2023 - Current
Rotation Representative
Hensley Beverage Co.
08.2023 - 11.2023
Management Trainee Internship
Enterprise Holdings
06.2022 - 08.2022
Delivery Driver/Customer Service
Amici Pizza
01.2016 - 01.2018
Bachelors Degree in Communication - Communication And Rhetoric
University of Arizona