Summary
Overview
Work History
Education
Skills
Timeline
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Mateo Knight

Coventry,RI

Summary

Adept Senior Plasma Center Technician with a proven track record at CSL Plasma, excelling in regulatory compliance and staff training. Demonstrated adaptability and a professional demeanor, significantly enhancing customer satisfaction and operational efficiency. Skilled in hazardous material handling and problem-solving, ensuring top-notch safety and service standards.

Overview

6
6
years of professional experience

Work History

Senior Plasma Center Technician

CSL Plasma
Warwick, RI
05.2019 - Current
  • Verified patient information prior to sample collection according to hospital policies and regulations.
  • Assisted with training new technicians in proper phlebotomy techniques, safety protocols, and donor screening procedures.
  • Managed daily operations of the plasma center, including resolving customer complaints and maintaining accurate records for regulatory compliance purposes.
  • Adhered strictly to safety protocols when handling hazardous materials such as human blood or infectious agents.
  • Monitored donor vital signs during the donation process and reported any irregularities to the medical staff immediately.
  • Performed routine maintenance and calibration of plasma center equipment.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

High School Diploma -

Mount Pleasant Highschool
Providence, RI
06-2016

Skills

  • Regulatory compliance
  • Equipment calibration
  • Patient data verification
  • Hazardous material handling
  • Customer complaint resolution
  • Staff training
  • Problem solving
  • Attention to detail
  • Adaptability
  • Professional demeanor
  • User equipment training
  • Continuous improvement

Timeline

Senior Plasma Center Technician

CSL Plasma
05.2019 - Current

High School Diploma -

Mount Pleasant Highschool
Mateo Knight