Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mateo Londono Osorio

Fords,USA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Budtender

AYR Wellness
12.2023 - Current
  • Improved customer satisfaction by tending to both medical and recreational customers, providing tailored suggestions and recommendations for their specific needs
  • Enhanced operational accuracy by maintaining a precise daily register count using Microsoft 365, ensuring reliable financial tracking
  • Contributed to business growth by consistently meeting monthly and quarterly sales goals
  • Expanded the customer base by attending networking events, effectively driving in new loyal customers
  • Improved customer acquisition by encouraging and securing Google Reviews, which helped attract new clients and enhance the company's online reputation

Real Estate Project Manager

Zeres Capital
05.2018 - 11.2023
  • Improved the Company's property development process by efficiently planning, coordinating and managing all construction activities from acquisition through project completion
  • Negotiated with various vendors/contractors to reduce project costs and maximize profitability, without sacrificing quality
  • Prepared all properties to be listed on the Multiple Listing Service (MLS) by uploading professional property images and walk through videos to maximize curb appeal
  • Ensured buyer satisfaction by managing necessary repairs and final touches to properties based on prospective buyer requests

Real Estate Transaction Coordinator

Zeres Home Offer
05.2018 - 11.2023
  • Improved company efficiency by overseeing all seller transactions from executed purchase agreements to closing, ensuring a seamless process
  • Enhanced client satisfaction by coordinating with sellers on property photos, contract executions, lockbox access, and marketing activities
  • Strengthened closing processes by maintaining close relationships with title and escrow companies, resulting in smoother transactions
  • Streamlined client management by inputting all client information into the Podio CRM database
  • This ensured all parties were up to date with the process to avoid any potential delays
  • Increased client acquisition by implementing referral incentives and encouraging Google Reviews, driving new business growth

Server/Event Ambassador

Top Golf
12.2016 - 05.2018
  • Enhanced guest experiences as a Server by efficiently taking food and beverage orders while delivering exceptional service to create memorable dining experiences
  • Improved event execution as an Event Ambassador by setting up buffet-style food and beverage stations for corporate events, ensuring guests had everything needed for an enjoyable golf outing and overall experience at the venue

Education

Some College - Liberal Arts: Business Administration

Middlesex County College
Edison, NJ
01.2018

Skills

  • Customer Service
  • Problem Solving
  • Planning and Organization
  • CRM Experience
  • Social Media Marketing
  • Communication Skills
  • Budgeting
  • Google Suite (Docs, Excel, Drive, etc)
  • KPI Tracking
  • Management
  • Project Management

Languages

Spanish
Native or Bilingual

Timeline

Budtender

AYR Wellness
12.2023 - Current

Real Estate Project Manager

Zeres Capital
05.2018 - 11.2023

Real Estate Transaction Coordinator

Zeres Home Offer
05.2018 - 11.2023

Server/Event Ambassador

Top Golf
12.2016 - 05.2018

Some College - Liberal Arts: Business Administration

Middlesex County College

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Mateo Londono Osorio