Mateo Lopez
Conroe
Summary
Dedicated and service-minded professional with a Bachelor of Science in Criminal Justice from Sam Houston State University and over four years of leadership and client service experience in a high-responsibility office setting. Skilled in communication, organization, and building relationships - core strengths that translate seamlessly into a classroom environment. Passionate about fostering student growth, supporting academic and behavioral development, and creating a positive learning space.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office Manager / Licensed Insurance Agent
Larry Hallam Allstate Insurance
11.2020 - Current
- - Managed operations, trained staff, and delivered excellent customer service in a fast-paced office environment.
- - Communicated complex policy information clearly and effectively - skills that support lesson delivery and student engagement.
- - Built trusting relationships with diverse clients, demonstrating cultural sensitivity and empathy.
- - Developed and implemented organization systems to keep accurate records - transferable to classroom management and documentation.
- - Led professional communication via email, phone, and in-person - essential for parent/guardian collaboration.
Education
Bachelor of Science - Criminal Justice
Sam Houston State University
Huntsville, TX05.2025
Skills
- - Clear and Professional Communication
- - Conflict Resolution and Behavior Management
- - Organizational and Planning Skills
- - Empathy and Cultural Awareness
- - Record-Keeping and Documentation
- - Public Speaking and Presentations
- - Collaborative Teamwork
- Bookkeeping
- Billing
- Vendor engagement
- Faculty collaboration
Certification
- - Texas Property & Casualty Insurance License (current)
- - In Progress: Texas Teacher Certification
Professional Development & Interests
- - Strong interest in mentoring, youth development, and creating safe and inclusive learning environments
- - Experienced in guiding individuals toward goals through motivation, structure, and support
- - Enthusiastic about integrating real-world skills into classroom instruction, especially in areas like law, ethics, and critical thinking
Timeline
Office Manager / Licensed Insurance Agent
Larry Hallam Allstate Insurance
11.2020 - Current
Bachelor of Science - Criminal Justice
Sam Houston State University
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