Mateo Millan Equihua
Fayetteville,AR
Summary
Dynamic leader with proven expertise in operations management and team development honed at Lake Travis High School and The Garden at Ellera (restaurant). Excelled in personnel development and problem-solving, significantly enhancing customer satisfaction and team performance. Skilled in payroll management and possesses outstanding communication abilities, driving results through effective team leadership and coaching. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
2
2
years of professional experience
Work History
SkillsUSA Store Manager
Lake Travis High School
2023.09 - 2024.02
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Teacher's Assistant
Lake Travis High School
2023.08 - 2024.02
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Worked with lead teacher to monitor class schedule and take attendance.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
Restaurant Waiter
The Garden at Ellera
2022.05 - 2024.01
- Explained menu items and suggested appropriate options for food allergy concerns.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Communicated with kitchen staff to enable accurate food preparation.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Bachelor of Science - Data Science
University of Arkansas
Fayetteville, AR05.2028
Skills
- Payroll Management
- Personnel development
- Team Development
- Operations Management
- Problem-Solving
- Team leadership and coaching
- Outstanding communication skills
- Sales Analysis
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
SkillsUSA Store Manager
Lake Travis High School
2023.09 - 2024.02
Teacher's Assistant
Lake Travis High School
2023.08 - 2024.02
Restaurant Waiter
The Garden at Ellera
2022.05 - 2024.01
Bachelor of Science - Data Science
University of Arkansas
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