Erin O'Neill
Bradenton,FL
Summary
Highly motivated individual seeking a full time position within a muli-faceted organization which utilizes my proven leadership skills, credentials optimizing opportunity for growth Profile: Highly organized with the ability to adapt quickly to changing priorities Strong communication skills; Ability to collaborate, influence, and impact change Demonstrates ability to build and maintain rapport with associates at all levels Strong creative and visual skills; honed sense of style/color schemes with attention to detail Willing and perpetual student on new ideas and technology Strong ability to teach/train and to facilitate training sessions Excellent time management skills, multi-tasking and organizational skills High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Store Manager/ New Store Set Up/ Merchandising Manager
West Marine
08.2018 - Current
- Customer Service, opening and closing procedures, scheduling, inventory management, vendor check ins, truck receiving, merchandising, training, P.O.P., P and L, hiring and evaluations
- Led team by example to maintain focus on performance and achieving targets
- Directed merchandising strategy to create eye-catching displays and increase revenue
- Identified new opportunities to increase sales and achieve store targets.
Server
Chiles Hospitality
11.2021 - 03.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Punch-Out Superintendent/Staging Agent
Kast Construction/Kolter Group
03.2014 - 10.2018
- Set priorities for teams, assign tasks, check work performance at regular intervals, enforce performance standards, implement/monitor ongoing work safety programs in compliance with OSHA standards, assumes additional responsibilities and extended hours to meet project deadlines, responds promptly to client needs, solicits client feedback to improve service, ensures all punch lists are complete to clients satisfaction, stages units, warranty work
- Built and maintained strong network of industry standards
- Met customers needs by consulting on requirements and expertly matching products.
Regional Sales Manager
Bobrow, Home Depot
12.2008 - 02.2014
- Represented products exclusive to, including Stanley, Broan, Nutone, and Baldwin
- In charge of resets and new store builds in the New England area using planograms
- Attended weekly sales meetings and conference calls to reach sales goals
- Plan and implement sales and marketing activities based on agreed objectives
- Promoted products and services with successful networking, partnership development and industry events
- Improved product promotions, consulting with developers to understand features and offer customer feedback
- Tracked sales volume, projections and activities for accurate monthly reporting
- Inspected locations to verify operational compliance and identify weaknesses.
Education
Bachelor of Science Operations Management, Marketing -
Stonehill College
Easton, MA05.1995
Certificate in Microsoft Office Business Administration -
Massasoit Community College
Brockton, MA06.1993
Skills
- Budget Administration
- Report Generation
- Operations Management
- Employee Training
- Store Operations Oversight
- Payroll Management
- Supply Ordering
- Shift Scheduling
- Store Merchandising
- Customer Service Management
- Safe Food Handling
References
References available upon request
Certification
Servsafe
Section name
Certified on the safety of food temperatures in April of 2022
Timeline
Server
Chiles Hospitality
11.2021 - 03.2023
Store Manager/ New Store Set Up/ Merchandising Manager
West Marine
08.2018 - Current
Punch-Out Superintendent/Staging Agent
Kast Construction/Kolter Group
03.2014 - 10.2018
Regional Sales Manager
Bobrow, Home Depot
12.2008 - 02.2014
Bachelor of Science Operations Management, Marketing -
Stonehill College
Certificate in Microsoft Office Business Administration -
Massasoit Community College
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