Mateo Narbona
New York,NY
Overview
4
4
years of professional experience
Work History
Staffing Coordinator
Super Soccer Stars
New York, NY
04.2022 - Current
- First point of contact to handle incoming calls from field staff
- Liaising with instructors to provide detailed class information
- Daily scheduling of instructors using web-based staffing system
- Manage maintenance and future planning of seasonal schedules to increase departmental efficiency
- Established new staffing methods based on data analysis to maximize attention to detail
Music Instructor
Tone Academy
New York, NY
03.2022 - Current
- Provided instruction in one-on-one environment for students of varied age and ability.
- Fostered inviting and comfortable learning environments for students to promote enthusiasm for Piano and Voice and commitment to practicing.
- Provided support for musical and vocal audition preparation.
- Met with parents and guardians to discuss expectations for instruction, lesson scheduling and other practical matters.
- Taught curriculum enhanced lesson plans to educate group classes over 10 students about fundamentals and history of music
Music Instructor/Administrative Assistant
The Hit Music Studio
Pembroke Pines, FL
04.2021 - 01.2022
- Teach technique, repertoire, and performance to over 20 students between age of five to adults for Piano and Voice
- Assessed student performance and provided constructive feedback to guide progress
- Establish great connection with students and parents to guarantee satisfaction and return
- Administrative and database tasks
- Keep track of customers’ lessons and balances
- Help at any events that might occur with lighting, instruments, and backgrounds
Sales/Administrative Manager
Enrique Munoz Studio
Miami, FL
05.2020 - 04.2021
- Administrate appointments and schedules according to available times
- Recommend, select, and help locate or obtain products based on customers’ needs and desires
- Keep track of customers’ photos and balances
- Maintain good relationship with customers guaranteeing their satisfaction and return
- Present photos and information required by customers
- Updated reports, managed accounts, and generated reports for company database
- Set lights in photo sessions and help with any technical issues that might occur.
Sales Associate
J.Crew
Miami, FL
05.2019 - 10.2019
- Usual weekly Top 3 seller
- Recommend, select, and help locate or obtain merchandise based on customers’ needs and desires
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Maintain store in optimal condition.
- Built relationships with customers and community to promote long term business growth
Education
B.M - Jazz Studies
City College of New York
05.2023
A.A. degree - Music
Miami Dade College
05.2020
Skills
- Microsoft Office (Word, Excel, Access)
- Music DAWs Logic Pro X and Pro Tools
- Video editing software (Final Cut Pro)
- Customer service, sales and administrative excellence
- Detail and service-oriented individual
- Staff Scheduling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Professional Working
French
Elementary
Timeline
Staffing Coordinator
Super Soccer Stars
04.2022 - Current
Music Instructor
Tone Academy
03.2022 - Current
Music Instructor/Administrative Assistant
The Hit Music Studio
04.2021 - 01.2022
Sales/Administrative Manager
Enrique Munoz Studio
05.2020 - 04.2021
Sales Associate
J.Crew
05.2019 - 10.2019
B.M - Jazz Studies
City College of New York
A.A. degree - Music
Miami Dade College