Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mateo Narbona

New York,NY

Overview

4
4
years of professional experience

Work History

Staffing Coordinator

Super Soccer Stars
04.2022 - Current
  • First point of contact to handle incoming calls from field staff
  • Liaising with instructors to provide detailed class information
  • Daily scheduling of instructors using web-based staffing system
  • Manage maintenance and future planning of seasonal schedules to increase departmental efficiency
  • Established new staffing methods based on data analysis to maximize attention to detail

Music Instructor

Tone Academy
03.2022 - Current
  • Provided instruction in one-on-one environment for students of varied age and ability.
  • Fostered inviting and comfortable learning environments for students to promote enthusiasm for Piano and Voice and commitment to practicing.
  • Provided support for musical and vocal audition preparation.
  • Met with parents and guardians to discuss expectations for instruction, lesson scheduling and other practical matters.
  • Taught curriculum enhanced lesson plans to educate group classes over 10 students about fundamentals and history of music

Music Instructor/Administrative Assistant

The Hit Music Studio
04.2021 - 01.2022
  • Teach technique, repertoire, and performance to over 20 students between age of five to adults for Piano and Voice
  • Assessed student performance and provided constructive feedback to guide progress
  • Establish great connection with students and parents to guarantee satisfaction and return
  • Administrative and database tasks
  • Keep track of customers’ lessons and balances
  • Help at any events that might occur with lighting, instruments, and backgrounds

Sales/Administrative Manager

Enrique Munoz Studio
05.2020 - 04.2021
  • Administrate appointments and schedules according to available times
  • Recommend, select, and help locate or obtain products based on customers’ needs and desires
  • Keep track of customers’ photos and balances
  • Maintain good relationship with customers guaranteeing their satisfaction and return
  • Present photos and information required by customers
  • Updated reports, managed accounts, and generated reports for company database
  • Set lights in photo sessions and help with any technical issues that might occur.

Sales Associate

J.Crew
05.2019 - 10.2019
  • Usual weekly Top 3 seller
  • Recommend, select, and help locate or obtain merchandise based on customers’ needs and desires
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Maintain store in optimal condition.
  • Built relationships with customers and community to promote long term business growth

Education

B.M - Jazz Studies

City College of New York
05.2023

A.A. degree - Music

Miami Dade College
05.2020

Skills

  • Microsoft Office (Word, Excel, Access)
  • Music DAWs Logic Pro X and Pro Tools
  • Video editing software (Final Cut Pro)
  • Customer service, sales and administrative excellence
  • Detail and service-oriented individual
  • Staff Scheduling

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Professional Working
French
Elementary

Timeline

Staffing Coordinator

Super Soccer Stars
04.2022 - Current

Music Instructor

Tone Academy
03.2022 - Current

Music Instructor/Administrative Assistant

The Hit Music Studio
04.2021 - 01.2022

Sales/Administrative Manager

Enrique Munoz Studio
05.2020 - 04.2021

Sales Associate

J.Crew
05.2019 - 10.2019

B.M - Jazz Studies

City College of New York

A.A. degree - Music

Miami Dade College

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Mateo Narbona