Mateo Ramirez
Atlantic City,New Jersey
Summary
Dynamic and customer-focused professional with extensive experience in retail, hospitality, and sales. Proven ability to drive sales, enhance customer experiences, and foster brand loyalty. Seeking to leverage strong communication and interpersonal skills in a challenging role that allows for growth and contribution to team success.
Overview
5
5
years of professional experience
Work History
Beauty Advisor
Sephora
Mayslanding, USA
09.2023 - Current
- Assisted in the development of new beauty products and services.
- Maintained an up-to-date knowledge of all beauty products available for sale.
- Managed inventory levels by monitoring stock levels regularly.
- Administered special promotions such as discounts or loyalty rewards programs.
Barista
Starbucks
Atlantic City, USA
01.2021 - 09.2023
- Team Collaboration: Work collaboratively with team members to ensure efficient operations during busy periods, supporting each other to achieve store goals.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Stocked shelves with ingredients needed to make coffee drinks.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Sales Associate
Under Armour
Atlantic City, USA
06.2019 - 09.2021
- Prioritized and organized tasks to efficiently accomplish service goals.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Organized stockroom shelves according to size, color or style.
- Tracked sales performance metrics to identify trends in the market place.
Education
High School Diploma -
Atlantic City High School
Atlantic City, NJ06-2020
Skills
- Customer Service
- Sales Strategy
- Digital Marketing
- Technical Proficiency
- Multitasking
- Point of Sale Systems
- Cloud Computing
- Data Entry
- E-commerce Platforms
- Social Media Proficiency
Timeline
Beauty Advisor
Sephora
09.2023 - Current
Barista
Starbucks
01.2021 - 09.2023
Sales Associate
Under Armour
06.2019 - 09.2021
High School Diploma -
Atlantic City High School
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