Mateo YOUNG
Eugene,OR
Summary
Proactive Host with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual excited to take initiative and provide excellent work.
Overview
3
3
years of professional experience
Work History
Host/Busser
Sharis Pie & Shakes
03.2022 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
High School Diploma -
Willamette High School
1801 Echo Hollow Rd, Eugene OR 9740206.2024
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Adaptable to change
- Professional Appearance
- Cleaning and sanitation
- Table Bussing
- Beverage Preparation
- Team Player
- Guest Greeting and Seating
Timeline
Host/Busser
Sharis Pie & Shakes
03.2022 - Current
High School Diploma -
Willamette High School
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