Mateo Strunc

• Top-performing sales associate delivering an elevated luxury customer experience while consistently driving strong sales results. Ranked #1 in net sales over a 13-week period, consistently among the highest sellers in the department through advanced clienteling, relationship-building, and expert product knowledge. Proactively develop and maintain a loyal client base by understanding individual preferences, following up with clients, and providing personalized styling recommendations. Manage stockroom organization, inventory control, and incoming shipments to support seamless operations, while maintaining visual merchandising standards and ensuring product visibility on the sales floor.

Provided excellent customer service in a fast-paced retail environment, assisting with front-end operations, transactions, and customer inquiries. Built positive relationships with customers through attentive service and effective problem-solving. Supported team efficiency by maintaining a clean and organized workspace and ensuring smooth day-to-day operations.

Built and operated a successful resale business specializing in high-demand fashion and sneaker brands, including Chrome Hearts, Supreme, Nike, Off-White, and Adidas, generating over $80,000 in total sales. Developed strong client relationships through personalized recommendations, expert product knowledge, and authentic communication, creating a loyal customer base. Managed sourcing, authentication, pricing, inventory, and shipping independently, ensuring a seamless purchasing experience and maintaining high standards of product visibility and presentation. Leveraged market trends and brand insights to identify opportunities, maximize profitability, and deliver exceptional customer satisfaction.