Melina Chitgar
Laguna Niguel,CA
Summary
Retail professional with over 3 years of experience in fast-paced, customer-driven Strong background in sales, daily store operations, and building genuine connections with diverse customers. Known for excellent communication skills, attention to detail, and a proactive, solutions-oriented mindset. Highly motivated, adaptable, and passionate about fashion, people, and brand representation. Brings a positive attitude with the belief that no task is too small and no responsibility is too large.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Nordstrom
Costa Mesa, CA
04.2024 - Current
- Delivered elevated customer service in a fast-paced, high-volume retail environment
- Built strong relationships with customers through personalized styling and product recommendations
- Supported customers throughout the full sales cycle, from initial greeting to checkout and after-sale support
- Maintained strong product knowledge to confidently represent brand standards
- Assisted with daily store operations including inventory organization, merchandising, and cash handling
- Collaborated with team members to meet sales goals and maintain a positive store atmosphere
- Adapted quickly to changing priorities while maintaining attention to detail
- Handled customer concerns professionally and provided effective solutions
Sales Associate
Gap
Mission Viejo, CA
03.2024 - 06.2024
- Created positive customer experiences through approachable and engaging service
- Assisted customers with sizing, styling, and product recommendations
- Supported daily store operations including folding, restocking, and visual maintenance
- Contributed to a team-oriented environment during peak business hours
- Maintained brand standards and store organization
Sales Associate
Max Mara
Costa Mesa, CA
11.2023 - 04.2024
- Provided luxury-level customer service with a focus on personalized and attentive client experiences
- Assisted customers with styling, fit, and product selection to support sales conversion
- Maintained high visual merchandising standards aligned with brand expectations
- Built long-term client relationships through trust, professionalism, and communication
- Supported daily operational tasks including inventory management and floor organization
- Demonstrated strong brand representation through polished presentation and product knowledge
Sales Associate
Macy's
Mission Viejo, CA
10.2022 - 03.2023
- Delivered friendly and efficient customer service in a fast-paced retail setting
- Assisted customers with product selection, returns, and checkout processes
- Supported store operations including stocking, merchandising, and recovery
- Worked collaboratively with team members to meet daily sales and service goals
- Maintained organized sales floor and back-of-house areas
- Adapted to high customer volume while maintaining service quality
Education
Bachelor of Science - Business Administration
Azad University Science And Research Branch
Tehran06-2023
Skills
- 3 years of retail and sales experience
- Strong customer engagement and interpersonal skills
- Experience in fast-paced and high-volume environments
- Luxury and contemporary fashion retail knowledge
- Sales support and relationship building
- Operational efficiency and attention to detail
- Effective problem-solving and adaptability
- Team collaboration and strong work ethic
- Positive attitude with a “no task too small or too large” mindset
Certification
Goldsmithing and Jewelry Repair
Languages
Persian
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Nordstrom
04.2024 - Current
Sales Associate
Gap
03.2024 - 06.2024
Sales Associate
Max Mara
11.2023 - 04.2024
Sales Associate
Macy's
10.2022 - 03.2023
Bachelor of Science - Business Administration
Azad University Science And Research Branch