Mateus Barbosa, MS. M.ed
East Bridgewater,MA
Summary
Dynamic and results-driven senior leader with 15+ years of experience in human services, nonprofit management, and behavioral health. Proven track record of leading large-scale operations, managing multimillion-dollar budgets, and driving organizational growth. Skilled in strategic planning, staff development, program implementation, and cross-sector collaboration. Adept at improving operational efficiency while delivering high-quality, culturally competent services.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Manager, Operations
Elder Services of Greater Boston
09.2024 - Current
- Assisted in managing daily operations by monitoring staff performance and workflow efficiency across departments. Implemented operational procedures that enhanced productivity and simplified processes. Aided in managing departmental budgets to align with financial targets and compliance standards. Supported quality assurance initiatives to improve service delivery and safety outcomes. Mentored and guided staff to boost performance and engagement. Helped optimize resource allocation and supply chain coordination to meet organizational goals. Provided support to executive leadership in strategic decision-making, including hiring and workforce planning.
- Spearheaded strategic initiatives to optimize service delivery for diverse populations in community settings.
- Formulated and executed operational policies to enhance efficiency in program management and resource allocation.
- Executed performance evaluations, compensation assessments, and hiring processes to ensure optimal staffing levels.
- Led strategic initiatives to enhance service delivery for diverse populations within community settings.
- Developed and implemented operational policies to improve efficiency in program management and resource allocation.
Adjunct Faculty
Dean College
09.2018 - Current
- Assisted in developing and applying curriculum aligned with academic standards and learning objectives. Supported creation of course materials, assignments, and assessments to gauge student progress. Facilitated engaging classroom and online learning activities. Aided in evaluating student performance and providing timely constructive feedback. Collaborated with faculty and department leaders to enhance curriculum effectiveness.
- Demonstrated self-motivation and accountability in all professional endeavors.
- Excelled in maintaining productivity and focus amidst rapidly changing conditions.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Deputy Director
Hope Boston, Inc.
08.2022 - 09.2024
- Enhanced resource access and program sustainability through strategic funder relations. Improved organizational functionality by implementing strategic initiatives with the executive director. Built and trained a cohesive program staff team through effective recruitment and onboarding. Optimized budget execution to support organizational goals. Provided vital financial and operational insights through detailed reporting. Contributed to the strategic formulation of annual budgets.
- Led strategic initiatives to enhance organizational effectiveness and community engagement.
- Analyzed existing processes and established policies to drive improvements in operational efficiency and elevate service delivery standards.
- Developed and implemented policies to improve operational efficiency and service delivery.
Vice President, Programs
Catholic Social Services
09.2018 - 07.2020
- Oversaw operations for multiple programs with a $13M budget, 160+ staff, and 100 volunteers - Established organizational goals, performance standards, and best practices across programs - Led cross-functional teams to improve service integration and operational efficiency - Mentored senior staff, fostering innovation, accountability, and high performance - Ensured delivery of culturally competent services across diverse populations - Collaborated with executive leadership to align program and administrative functions
Regional Program Director
Dare Family Services
10.2014 - 08.2018
- Directed clinical, administrative, and financial operations for regional programs - Managed $4M budget, 20 staff, and 75 foster parents/shared living providers - Strengthened partnerships with state agencies and community organizations - Improved recruitment and retention strategies for staff and caregivers - Implemented systems to increase program efficiency and service quality - Oversaw compliance, case management quality, and program outcomes
Clinician (Fee-for-Service)
Family Services of Greater Boston
11.2010 - 10.2014
- Provided individual, group, and family therapy using research-supported methods. Performed assessments, developed treatment plans, and initiated crisis intervention. Assisted clients coping with trauma, substance use, grief, and domestic violence. Worked with diverse teams to improve client outcomes. Guided clients through systemic barriers affecting family stability.
- Conducted comprehensive assessments to identify client needs and develop tailored treatment plans.
- Facilitated individual and group therapy sessions to promote emotional well-being and recovery.
- Collaborated with multidisciplinary teams to ensure holistic care for clients in crisis situations.
- Mentored junior clinicians, fostering professional development and improving service delivery standards.
Residential Program Director
Cambridge Family & Children’s Services
03.2010 - 09.2014
- Managed residential program operations, including staff supervision and compliance - Oversaw $1M budget and 15 staff members - Ensured adherence to licensing, regulatory, and contractual requirements - Built partnerships with DCF, schools, courts, and healthcare providers - Contributed to development of trauma-informed care policies
Education
Doctor of Education (Ed.D.) - Mental Health
American International College
Springfield, MA01-2028
Certificate - Nonprofit Management & Leadership
Tufts University
Boston, MA01-2018
Master of Education (M.Ed.) - Mental Health Counseling
Cambridge College
Springfield, MA01-2017
Master of Science (M.S.) - Criminal Justice
American International College
Springfield, MA01-2008
Bachelor of Liberal Arts - Sociology & Criminal Justice
University of Massachusetts
North Dartmouth, MA01-2005
Skills
- Operations & Program Management
- Strategic Planning & Execution
- Budget Oversight & Financial Management
- Staff Leadership & Development
- Quality Improvement & Compliance
- Community Partnerships & Stakeholder Engagement
- Trauma-Informed Care & Behavioral Health
Certification
- Languages: Portuguese (fluent), Cape Verdean Creole (fluent), Spanish (conversational)
- Technical: Microsoft Office (Word, Excel, PowerPoint), SPSS
- Certifications & Training: MAP Certification, DBT, Trauma-Informed Care, Child Welfare
- Additional: Notary Public, Board Leadership Experience
Accomplishments
- Managed budgets totaling over $13M while maintaining compliance and operational efficiency
Section name
References available upon request
Languages
Portuguese
Native or Bilingual
Cape Verdean Creole
Native or Bilingual
Spanish
Limited Working
Timeline
Senior Manager, Operations
Elder Services of Greater Boston
09.2024 - Current
Deputy Director
Hope Boston, Inc.
08.2022 - 09.2024
Adjunct Faculty
Dean College
09.2018 - Current
Vice President, Programs
Catholic Social Services
09.2018 - 07.2020
Regional Program Director
Dare Family Services
10.2014 - 08.2018
Clinician (Fee-for-Service)
Family Services of Greater Boston
11.2010 - 10.2014
Residential Program Director
Cambridge Family & Children’s Services
03.2010 - 09.2014
Doctor of Education (Ed.D.) - Mental Health
American International College
Certificate - Nonprofit Management & Leadership
Tufts University
Master of Education (M.Ed.) - Mental Health Counseling
Cambridge College
Master of Science (M.S.) - Criminal Justice
American International College
Bachelor of Liberal Arts - Sociology & Criminal Justice
University of Massachusetts