Responsible for participant engagement by incorporating creative activities and events into daily schedule.
Manage budgetary constraints effectively by identifying cost-efficient activities and materials.
Evaluate participant feedback to continuously improve activities and relevance.
Resolve guest complaints efficiently and professionally, restoring customer confidence in resort services.
Manage logistics for successful events, including coordinating with vendors, and marketing.
Lead Teacher
Square One Learning
06.2018 - 06.2022
Increased student involvement in program offerings through strategic redesign of program processes and methods.
Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners.
Mentored new teachers on best practices for classroom management and instructional techniques, contributing to their professional growth and effectiveness in classroom.
Assisted in coordinating school-wide events such as science fairs and literacy nights, enhancing community involvement and support for education initiatives.
Customer Service Representative
Julien's Cliffhouse Kombucha, Jamestown Co
10.2016 - 01.2018
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs
Processed customer adjustments to maintain financial accounts.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Collaborated with team members to develop best practices for consistent customer service delivery.
Education
Certified Childcare Provider -
Red Rocks Community College
Denver, CO
Skills
Highly Organized Professional
Strong Communication Skills
Innovative in the Creative Process for Events Large and Small
Adaptability and Flexibility
Proficient in Microsoft applications and social media marketing