Overview
Work History
Education
Skills
Timeline
Generic

MATHARA (Mattie) SCOTT

Savannah,GA

Overview

7
7
years of professional experience

Work History

Lifestyle Coordinator

CreekFire RV Resort
08.2023 - Current
  • Responsible for participant engagement by incorporating creative activities and events into daily schedule.
  • Manage budgetary constraints effectively by identifying cost-efficient activities and materials.
  • Evaluate participant feedback to continuously improve activities and relevance.
  • Resolve guest complaints efficiently and professionally, restoring customer confidence in resort services.
  • Manage logistics for successful events, including coordinating with vendors, and marketing.

Lead Teacher

Square One Learning
06.2018 - 06.2022
  • Increased student involvement in program offerings through strategic redesign of program processes and methods.
  • Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners.
  • Mentored new teachers on best practices for classroom management and instructional techniques, contributing to their professional growth and effectiveness in classroom.
  • Assisted in coordinating school-wide events such as science fairs and literacy nights, enhancing community involvement and support for education initiatives.

Customer Service Representative

Julien's Cliffhouse Kombucha, Jamestown Co
10.2016 - 01.2018
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs
  • Processed customer adjustments to maintain financial accounts.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Education

Certified Childcare Provider -

Red Rocks Community College
Denver, CO

Skills

  • Highly Organized Professional
  • Strong Communication Skills
  • Innovative in the Creative Process for Events Large and Small
  • Adaptability and Flexibility
  • Proficient in Microsoft applications and social media marketing
  • Conflict Resolution
  • Time Management Abilities
  • Budget Management
  • Graphic Design, Canva
  • Company Promotion
  • Content Creation
  • Graphic Design, Canva
  • Company Promotion
  • Content Creation
  • Graphic Design, Canva
  • Company Promotion
  • Content Creation

Timeline

Lifestyle Coordinator

CreekFire RV Resort
08.2023 - Current

Lead Teacher

Square One Learning
06.2018 - 06.2022

Customer Service Representative

Julien's Cliffhouse Kombucha, Jamestown Co
10.2016 - 01.2018

Certified Childcare Provider -

Red Rocks Community College
MATHARA (Mattie) SCOTT