Matheos Cremonese
Miami
Summary
Motivated Restaurant Server offering extensive knowledge of hospitality etiquette and food preparation. Spirited and communicative individual polished in assisting patrons in selecting food and beverage choices and maintaining table settings. Customer-oriented team player familiar with POS system operations.
Overview
7
7
years of professional experience
2019
2019
years of post-secondary education
Work History
Restaurant Server
Dirty French steakhouse
Miami
04.2022 - Current
- Ensure guests have a great dinning experience from start to finish while maintaining a fast pace, high end service, and pushing high cost items.
- Collaborated with kitchen staff to ensure order accuracy and quality.
- Maintained cleanliness and organization of dining area throughout shifts.
- Assisted in training new team members on service standards and procedures.
- Recommended menu items based on customer preferences and dietary needs.
- Resolved customer complaints promptly to ensure satisfaction and retention.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
Head Food Runner
Carbone
Miami
08.2021 - 02.2022
Barista/Polisher/Server assistant/Head Food Runner
Komodo
Miami
08.2018 - 07.2021
- Prepared high-quality coffee beverages according to customer preferences.
- Operated espresso machines and other coffee equipment efficiently.
- Maintained cleanliness and organization of the work area and equipment.
Education
Mater East Academy
Miami, FLSkills
- Order accuracy
- High-end service
- Menu recommendations
- Complaint resolution
- Team player
- Passionate about food
- Lots of energy
Languages
Spanish
Full Professional
Portuguese
Professional
English
Native/ Bilingual
Timeline
Restaurant Server
Dirty French steakhouse
04.2022 - Current
Head Food Runner
Carbone
08.2021 - 02.2022
Barista/Polisher/Server assistant/Head Food Runner
Komodo
08.2018 - 07.2021
Mater East Academy