Summary
Work History
Education
Skills
Volunteer Experience
Languages
Timeline
Generic

Matheus David de Oliveira

Lexington,MA

Summary

Detail-oriented and proactive individual with strong organizational and communication skills, seeking to leverage my background in customer service and financial management. Committed to providing exceptional service while ensuring accuracy and compliance.

Work History

FESTO
  • Assisted with logistics and document organization, enhancing attention to detail and accuracy
  • Reviewed parts and test data, developing strong analytical skills
  • Supported team processes, maintaining efficiency and organization in a fast-paced environment

Express Inc.
  • Improved customer service by addressing client inquiries and providing effective solutions
  • Trained new employees on company policies, enhancing team performance and customer satisfaction
  • Handled cash register operations, ensuring accurate financial transactions and daily balancing

Starbucks Corporation
  • Delivered excellent customer service by maintaining composure and ensuring satisfaction during peak hours
  • Memorized beverage recipes and ingredients, honing multitasking and attention-to-detail skills
  • Managed employees’ tips account, maintaining accurate distribution and record-keeping
  • Trained and supervised new hires, ensuring they adapted quickly to team standards and procedures

RestorePro Inc.
  • Developed attention to detail by adhering to established processes for damage restoration
  • Assisted clients with assessments and services, ensuring a positive customer experience

Education

High School -

Lexington High School
Lexington, MA
01.2021

Skills

  • Customer Service
  • Organizational Skills
  • Analytical Skills
  • Quick Learner
  • Training & Leadership
  • Multilingual
  • Teamwork & Independence

Volunteer Experience

Send Relief, Comerío, Puerto Rico, 03/20, Organized and distributed emergency supplies, requiring precision and adherence to procedures., Assisted with community outreach programs, enhancing communication and interpersonal skills., Supported child development activities, fostering a collaborative and inclusive environment.

Languages

  • Portuguese, Native
  • Spanish, Beginner

Timeline

FESTO

Express Inc.

Starbucks Corporation

RestorePro Inc.

High School -

Lexington High School
Matheus David de Oliveira