Mathew D. Cutting
Marlborough,MA
Summary
With over 6 years of sales experience in the telecommunication services industry, I have honed my expertise in providing exceptional customer service and promoting various residential home services such as TV, internet, and cable. Additionally, I possess 6 years of valuable experience in technological troubleshooting, ensuring seamless operations and resolving technical issues efficiently. As a General Laborer with 14 years of experience in warehouse, commercial, and retail environments, I consistently surpass expectations by working diligently and safely. My track record speaks for itself, demonstrating my ability to deliver results while maintaining a fast-paced work ethic.
Overview
14
14
years of professional experience
Work History
Sales Representative
Xfinity
06.2018 - Current
- Resolve technology-related issues and assist customers while maintaining professionalism
- Educate customers and demonstrate services and products to exceed monthly sales goals in cable, internet, home phone, mobile, and home security
- Help to train new hires and assist co-sales representatives in achieving monthly quotas
- Perform weekly inventory management and assist with store-resets
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Warehouse Worker
Saavy Staffing/Wolf Home Products
02.2018 - 06.2018
- Pick, pack, receive, and restock products
- Oversee proper packaging of products for delivery
- Tag incoming items and returns and place in correct storage location
- Follow work orders for item movement and delivery preparation
- Install bracing, padding, and strapping as needed to ready items for transport
- Maintain warehouse, loading docks and stock yard in clean and orderly fashion
Cart Attendant/Cashier/Customer Service
Target Stores
06.2014 - 02.2018
- Maintained parking lots and returned carts to store entrance
- Responsible for maintaining the general store appearance and restrooms
- Cleaned accidental spills and hazmat situations
- Assisted guests at cash registers as workload dictated
- Assisted guests with returns and questions at the Guest Services Desk
- Assisted with snow removal
General Laborer – Construction/Landscaping
Various contracted positions
06.2010 - 01.2018
- Roofing, foundation work, demolition, framing and trim work, plaster work, painting
- Lawn maintenance, planting, mulching, fencing, and snow removal
- Maintained safe and clean work environment
- Managed work with little supervision
Education
High School Diploma -
Marlborough High School
Marlborough, MA06.2016
Skills
- 6 years sales experience
- Telecommunication experience
- Technology troubleshooting
- OSHA regulatory compliance
- Hazmat training
- Dependable independent worker
- Reliable and flexible
- Merchandise staging
- Inventory counts
- Cleaning and maintenance
- Excellent schedule comprehension
Timeline
Sales Representative
Xfinity
06.2018 - Current
Warehouse Worker
Saavy Staffing/Wolf Home Products
02.2018 - 06.2018
Cart Attendant/Cashier/Customer Service
Target Stores
06.2014 - 02.2018
General Laborer – Construction/Landscaping
Various contracted positions
06.2010 - 01.2018
High School Diploma -
Marlborough High School
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